roadczar
join:2001-11-09
Wilmette, IL
|  reply to roadczar
Re: Chicago (North Shore) nightly ATT sync problems
Third week of daily (10 hours at a time) connection problems. Anyone else in the area having these issues? After many repeated calls ATT was supposed to send out a "line tech" who never showed up. ATT is beginning to look as bad as Earthlink. I am having to use a free Netzero account to post this! |
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nkatz
join:2001-12-26
Evanston, IL
| I have been having connection problems in Skokie since about Thanksgiving. It finally went down completely and was out for nine days straight. A tech came out, replaced some stuff in the junction box outside and got me reconnected. But I still have problems getting disconnected on a regular basis. Powercycling the modem gets the connection back, but only temporarily. I had an on-line chat with tech support over the weekend after I got disconnected four times in an hour. Basically he said there are no network problems and there's nothing they can do but send out a tech again. Then he wished me a really great day. I'm pretty fed up, but I'm planning to move this spring so I don't feel like changing services. We have RCN here also, but I don't know if that would be any better. |
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