intelligent2
join:2002-12-09
australia
| Oh, so you would let everyone make company policy?
This is simply a way of stopping every tom, dickhead and larriet in the company from making possibly incorrect public statements on behalf of the company in public forums. If they mislead a few customers over the phone they can get stopped before TOO much damage is done. If they post a statement of company policy on the 'Net - then you will have thousands read it before a retraction/correction can be made (which still may not get read by all before they pass it on - on other forums - and grow it into something huge).
It is sensible and responsible company management that stupid users will probably NEVER understand, including, by the look of it, the really biased author of the article/editorial. |
