GOLFnSUN
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 ·Sprint Mobile Broa..
 ·Comcast
|  Insecure managers/directors of cust srvc orgs
The reason so many companies discourage employees from helping on public forums is because it makes the management of their customer service organizations look like a bunch of incompetent bureaucrats(which is what many of them are). So rather than developing a well-trained capable customer service department, they block employees from any public forums that highlight their failings. The top mgt of these companies are really a bunch of losers that will eventually destroy their company's profits.
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Web pages:POLITICS & MONEY |
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Dewi
Premium
join:2001-09-28
united kingd | Would Broadband reports reveal the employees identity if it came to that?
It is a sad state of affairs. When I was figuring out if I could qualify to DSL, the techs here were the only ones who would help me out. Sad to see that go. |
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sometech
@216.90.x.x
| reply to GOLFnSUN
HEY... WHY DONT YOU COME FIRE ME!!!
I am a tech, admin, rep, pr, etc.. If you people are so anal retentive that you can't let your own techs do what they want (in their off-time I might add) then you need to get a life...
COME FIRE ME SWBELL.. or should I say, SW-SMELL>>> :-p |
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