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« Roxio Easy CD Creator (Platinum & Basic) Updates  
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DavisPhotog
Flyingphotog
Premium,MVM
join:2001-08-26
Edmonton, AB
clubs:
·Comcast

Software Technical Support Phone Numbers

I have decided to start a thread here to help people get the most of technical support if they need it (as if they cant get enough here!) from various Software companies.


Various Software Company Technical Support Numbers:

Adaptec:
RAID, Fibre Channel, and External Storage products: 321-207-2000
All other products: 408-934-7274 (M-F 3AM-5PM except holidays)
After hours number: 800-416-8066
Adobe:
Annual support plan only: 800-685-3652
Pay by incident Numbers:
Mac OS® products: $25/incident: 206-675-6126
Windows® products: $25/incident: 206-675-6126
UNIX products: $40/incident: 206-675-6126
Apple:
AppleCare support (membership only):
For QuickTime: 512-674-8700
For All Other Products: 800-275-2273
This number can be used within 90 days of purchase of most apple products, you must have serial number ready when on the phone.
Award/Phoenix:
AwardBIOS Upgrades/Products: 1-800-800-BIOS(2467)
ImageCast line of products: (303)381-2681
Caere
For Dragon Naturally Speaking: 970-526-3164
For many more support #'s for different products made by this company: here first incident free, each additional costs $19.95.
Compaq & HP:
HP Standard Home Products: 208-323-2551
HP Business Products: 970-635-1000
Compaq: 1-800-OK-COMPAQ (1-800-652-6672)
McAfee:
Pay-Per-Minute - Everyday from 5AM-11PM PST ($2.95 per minute and first 2 minutes free): 900-454-6223 Expected wait time less than one minute
Priority Support Single Incident - Everyday from 5AM-11PM PST ($39 per incident): Go here to order phone number. Expected wait time less than 3 minutes.
Microsoft:
To find the appropriate number for the right software title, select from the dropdown menu here.
Kingston:
Technical Support (toll free): +1 (800) 435-0640
Technical Support (direct): +1 (714) 435-2639
Novell:
Call directly at 1-888-202-5799 or 1-801-772-1844.
Symantec
Customer service: 1 541 335 7000



I know the list is not very long, but it should come in useful. If there was a software company that you did not see on here, that either means that I didnt put it on because it mostly made hardware, or I just didnt put it on. If there is a software company support number that you would like added to the list, contact me please.

I will write a hardware manufacturer support number list soon, featuring companies such as AMD, Intel, 3COM, Asus etc...
--
No matter how cynical I get its never enough. ¤¤¤


DavisPhotog
Flyingphotog
Premium,MVM
join:2001-08-26
Edmonton, AB
clubs:
·Comcast

i have written the hardware list, it is longer than this one! go take a look at it!! »Hardware Technical Support Phone Numbers if you like it, vote it up!
--
No matter how cynical I get its never enough. ¤¤¤


DavisPhotog
Flyingphotog
Premium,MVM
join:2001-08-26
Edmonton, AB
clubs:
·Comcast

reply to DavisPhotog
More software numbers...



Activision:
Support: 310-479-5644


Bitstream:
Sales: 617-497-7514
Support: 800-223-3176


Borderbund:
Support: 415-382-4700


Connectix:
VirtualPC For Windows Support: 1-650-638-7323 (1st incident free with registration, $99 each incident after that)
VirtualPC For Macintosh Support: 1-614-219-6000 (1st incident free with registration, $35 per incident after that)
RamDoubler 9 Support (mac): 1st incident free with registration, $35 each incident after that)
Copy Agent Support (mac): 1-614-219-6000 ($35, 1st incident free with registration)
DoubleTalk Support (mac): 1-614-219-6000 ($35, 1st incident free with registration)



More software tech support numbers to come later! Getting it done somewhat slowly but surely!
--
No matter how cynical I get its never enough. ¤¤¤


Ginger
Premium
join:2002-03-24
Madison, WI
  Excellent resource zakooldude. You so bad!
--
We tweak it because it's there.


pleekmo
Triptoe Through The Tulips
Premium
join:2001-09-14
Manchester, CT
clubs:
reply to DavisPhotog
Thanks for the list, zaooldude! However, one tiny little nitpick: I think it's spelled "Broderbund", not "Borderbund". (I think "broderbund" is German for "brotherhood".)
--
How do I get off this merry-go-round?


DavisPhotog
Flyingphotog
Premium,MVM
join:2001-08-26
Edmonton, AB
clubs:
·Comcast

reply to DavisPhotog
Ahead (Nero):
Fax Tech Support: 1 818 956 7094
Tech Support (spanish,german,english): techsupport@nero.com
Tech Support (engilsh only): retail-support@nero.com
And By Mail:
Ahead Software Inc
330 N. Brand Blvd., Ste 695
Glendale, CA 91203-2335
USA


Stardock:
General Phone Number: (734) 762-0687
Support (no phone): support@stardock.com


Macromedia:
Customer Service: 800-470-7211
Technical Support: »www.macromedia.com/support/


--
No matter how cynical I get its never enough. ¤¤¤


winsyrstrife
Zillion - Master System
Premium
join:2002-04-30
Brooklyn, NY
clubs:
 reply to pleekmo
Broderbund! Milon's Secret Castle !!!


hey_moe
Premium
join:2002-07-19
Hampton, VA
  Great info on the phone numbers ..they will come in handy


bobbagels
Just Another Scorpion Mechwarrior

join:2000-11-15
Matawan, NJ
reply to DavisPhotog
Gainward USA- Tel# 510-252-1118
Fax- 510 252-9889
--
BOBBAGELS/Save Money. Hoard Friends


Flubber
Premium
join:2002-02-07
Tucson, AZ
reply to DavisPhotog
Oh! The macintosh tech support number?


DavisPhotog
Flyingphotog
Premium,MVM
join:2001-08-26
Edmonton, AB
clubs:
reply to DavisPhotog
You mean apple? Its above ^


snappakazoo
Inconceivable

join:2000-09-10
Wyckoff, NJ
reply to DavisPhotog
Why do we need phone numbers when we've got the folks here at BBR?
--
Let me 'splain. [pause] No, there is too much. Let me sum up.


Jed
Premium
join:2002-05-16
Atlanta, GA

said by snappakazoo:
Why do we need phone numbers when we've got the folks here at BBR?

So True. I have yet to call tech support after joining this site


DavisPhotog
Flyingphotog
Premium,MVM
join:2001-08-26
Edmonton, AB
clubs:
·Comcast

reply to DavisPhotog
said by zakooldude:
I have decided to start a thread here to help people get the most of technical support if they need it (as if they cant get enough here!)
--
No matter how cynical I get its never enough. ¤¤¤

Mele20
Premium
join:2001-06-05
Hilo, HI

reply to DavisPhotog
>Symantec
Customer service: 1 541 335 7000

Customer service for Symantec is 1-800-441-7234, 6AM-5PM PST M-F and they close the queue at 4:45PM. No charge for customer service, but if you need tech support, $39.95 per incident.

Nice list!


NeoGeo64
Premium
join:2001-09-22
Leesburg, GA

said by Mele20 See Profile:
>Symantec
Customer service: 1 541 335 7000

Customer service for Symantec is 1-800-441-7234, 6AM-5PM PST M-F and they close the queue at 4:45PM. No charge for customer service, but if you need tech support, $39.95 per incident.

Nice list!
I wouldn't mind working as tech support there lol. Sounds really easy.
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