 GhastlyonePremium
join:2009-01-07
Las Vegas, NV
kudos:2 | reply to Subaru
Re: [Rant] Home Depot said by Subaru:Why does it seems every time I walk in the store and need to go down one of the aisles that they are about to close it off? Happened to me last month.. but the thing is they blocked it off and never did anything, and after standing waiting for 5 min another customer ended up just moving the gate aside.
Lowes > Home Depot
The biggest thing that annoys me to all hell about HD, is usually on a Saturday or Sunday morning you walk in, get your things, and proceed to the check out stand. Not check out stands, check out stand.
There will be 10 customers standing there and one cashier. One of the busiest days of the week and they have the one cashier. |
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| said by Ghastlyone:The biggest thing that annoys me to all hell about HD, is usually on a Saturday or Sunday morning you walk in, get your things, and proceed to the check out stand. Not check out stands, check out stand. They don't have self-checkout stands there??? |
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 Subaru1-3-2-4Premium
join:2001-05-31
Greenwich, CT | reply to Ghastlyone
Yeah I've seen that too If lowes was closer and not far enough that I have to pay a toll I would go more. |
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said by Ghastlyone:There will be 10 customers standing there and one cashier. One of the busiest days of the week and they have the one cashier.
Based on my Stop and Shop thread, you shouldn't expect the world to revolve around you; you should simply wait there for as long as necessary for them to take your money. |
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 CylonRedPremium,MVM
join:2000-07-06
Bloom County | reply to Ghastlyone
That is called a bad manager. I have never seen 10 people standing in line at our local HDs... course my SIL was the store manager and now a district manager.
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Brian
"It drops into your stomach like a Abrams's tank.... driven by Rosanne Barr..." A. Bourdain |
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 thegeekPremium
join:2008-02-21
right here
kudos:2
 ·Suddenlink
| reply to Ghastlyone
said by Ghastlyone:said by Subaru:Why does it seems every time I walk in the store and need to go down one of the aisles that they are about to close it off? Happened to me last month.. but the thing is they blocked it off and never did anything, and after standing waiting for 5 min another customer ended up just moving the gate aside.
Lowes > Home Depot The biggest thing that annoys me to all hell about HD, is usually on a Saturday or Sunday morning you walk in, get your things, and proceed to the check out stand. Not check out stands, check out stand. There will be 10 customers standing there and one cashier. One of the busiest days of the week and they have the one cashier. I thought all HD had self checkouts? |
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CylonRedPremium,MVM
join:2000-07-06
Bloom County | reply to A non
said by A non :said by Ghastlyone:There will be 10 customers standing there and one cashier. One of the busiest days of the week and they have the one cashier.
Based on my Stop and Shop thread, you shouldn't expect the world to revolve around you; you should simply wait there for as long as necessary for them to take your money. And clearly - to anyone with common sense - recognizes this is NOTHING like your example. Not even in the same planet.
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Brian
"It drops into your stomach like a Abrams's tank.... driven by Rosanne Barr..." A. Bourdain |
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| I have to agree, this isn't anything like the Stop and Shop thread.
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Good evening! |
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GhastlyonePremium
join:2009-01-07
Las Vegas, NV
kudos:2 | reply to thegeek
said by cowboyro:They don't have self-checkout stands there???
said by thegeek:I thought all HD had self checkouts?
Of course they do. Are you going to go through a self check out stand with 40 items though? What about people that purchase hardware like nuts and bolts, etc? You'll be standing there all day looking these items up.
What's funny is, it usually takes longer to go through a self checkout stand then having an actual cashier ring your crap up.
Like when you scan an item yourself and the bagging area thinks you didn't bag your item. So then it locks up and will not proceed until the cashier in the self check out area resets your station? |
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| reply to A non
said by A non :Based on my Stop and Shop thread, you shouldn't expect the world to revolve around you; you should simply wait there for as long as necessary for them to take your money.
You mean Stop and Rob? 
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Illegal aliens have always been a problem in the United States. Ask any Indian. Robert Orben
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| reply to Ghastlyone
said by Ghastlyone:What's funny is, it usually takes longer to go through a self checkout stand then having an actual cashier ring your crap up.
Like when you scan an item yourself and the bagging area thinks you didn't bag your item. So then it locks up and will not proceed until the cashier in the self check out area resets your station? I can get through a self-checkout register MUCH, MUCH quicker then a staffed register. You just need to know how to use the machine (and what you *don't* need to wait for).
1) Walk up to the machine and immediately start scanning items, ignoring anything it's trying to say. No, you don't actually need to select your language; it'll assume english.
2) When putting small, light items in your bag, give the rail holding the bag a light smack as you drop the item. This will prevent almost all "didn't bag the item" errors.
3) If you're paying by plastic, when done bagging, click 'finish and pay' and immediately swipe your card ignoring any payment selection screen. It'll get the memo when it sees the card. If it asks for your pin but you want to use credit, just click 'cancel' on the pin pad and it'll then prompt for a signature.
If I only have a few items I can use the self-checkout machine and be out of the store in under 30 seconds.
/M |
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quatrixPremium
join:2005-02-11
South FL
kudos:2 | reply to thegeek
said by thegeek:I thought all HD had self checkouts? It depends on what you're buying. A lot of the stuff people get at Home Depot isn't suited for self-checkout. Try using it for 20 bags of mulch. |
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Subaru1-3-2-4Premium
join:2001-05-31
Greenwich, CT | reply to mackey
said by mackey:said by Ghastlyone:What's funny is, it usually takes longer to go through a self checkout stand then having an actual cashier ring your crap up.
Like when you scan an item yourself and the bagging area thinks you didn't bag your item. So then it locks up and will not proceed until the cashier in the self check out area resets your station? I can get through a self-checkout register MUCH, MUCH quicker then a staffed register. You just need to know how to use the machine (and what you *don't* need to wait for). 1) Walk up to the machine and immediately start scanning items, ignoring anything it's trying to say. No, you don't actually need to select your language; it'll assume english. 2) When putting small, light items in your bag, give the rail holding the bag a light smack as you drop the item. This will prevent almost all "didn't bag the item" errors. 3) If you're paying by plastic, when done bagging, click 'finish and pay' and immediately swipe your card ignoring any payment selection screen. It'll get the memo when it sees the card. If it asks for your pin but you want to use credit, just click 'cancel' on the pin pad and it'll then prompt for a signature. If I only have a few items I can use the self-checkout machine and be out of the store in under 30 seconds. /M This is how I do it I can swipe my card before they speak swipe your card.. I do the same at the food store because that speaker is extra loud and I like to show off because it does not take 5 min to bag 5 items..
Self checkout at the food store I can be done in about a minute depending what I buy but it's mostly under 3 items.
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It's NOT Ni-kon It's NE-KON!
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scross
join:2002-09-13
Cordova, TN | reply to Ghastlyone
said by Ghastlyone:said by cowboyro:They don't have self-checkout stands there???
said by thegeek:I thought all HD had self checkouts?
Of course they do. Are you going to go through a self check out stand with 40 items though? What about people that purchase hardware like nuts and bolts, etc? You'll be standing there all day looking these items up. What's funny is, it usually takes longer to go through a self checkout stand then having an actual cashier ring your crap up. Like when you scan an item yourself and the bagging area thinks you didn't bag your item. So then it locks up and will not proceed until the cashier in the self check out area resets your station? Bolts these days are typically marked with a three-character code on the head, so no lookups are required; dunno about nuts, though.
I'm in the habit of using self-check whenever it's available, but you may be right; I should probably go ahead and just use a cashier if one is open.
The "didn't bag" thing is my personal demon. I always bag, or otherwise place the item on the bagging scale if it's too large. But I invariably get the "attendant notified" message at some point during the transaction - and the attendants almost invariably (probably 90% of the time) just do the reset without coming anywhere near me, or even looking in my direction, as far as I can tell. |
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 r81984Fair and BalancedPremium
join:2001-11-14
Katy, TX
 ·row44
·AT&T U-Verse
 ·AT&T DSL Service
| said by scross:said by Ghastlyone:said by cowboyro:They don't have self-checkout stands there???
said by thegeek:I thought all HD had self checkouts?
Of course they do. Are you going to go through a self check out stand with 40 items though? What about people that purchase hardware like nuts and bolts, etc? You'll be standing there all day looking these items up. What's funny is, it usually takes longer to go through a self checkout stand then having an actual cashier ring your crap up. Like when you scan an item yourself and the bagging area thinks you didn't bag your item. So then it locks up and will not proceed until the cashier in the self check out area resets your station? Bolts these days are typically marked with a three-character code on the head, so no lookups are required; dunno about nuts, though. I'm in the habit of using self-check whenever it's available, but you may be right; I should probably go ahead and just use a cashier if one is open. The "didn't bag" thing is my personal demon. I always bag, or otherwise place the item on the bagging scale if it's too large. But I invariably get the "attendant notified" message at some point during the transaction - and the attendants almost invariably (probably 90% of the time) just do the reset without coming anywhere near me, or even looking in my direction, as far as I can tell. That is sad.
Who does not have cell phone these days? When I buy nuts and bolts I write the item number and quantity in my cell phone.
At checkout, I just show the cashier and she quickly types it in.
You have to be stupid to walk up to the register with a bunch of nuts and bolts with no item numbers.
If you are really in a hurry with no cell phone or pen/paper. You can ask the service desk to loan you a pen/paper to write down the items numbers and quanities as you go along.
Or you can even buy a pen and mini notebook then do your shopping.
They are supposed to have those bags and a pen, but for some reasons the pen is always missing from the chain.
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scross
join:2002-09-13
Cordova, TN | said by r81984:That is sad.
Who does not have cell phone these days? When I buy nuts and bolts I write the item number and quantity in my cell phone.
At checkout, I just show the cashier and she quickly types it in.
You have to be stupid to walk up to the register with a bunch of nuts and bolts with no item numbers.
If you are really in a hurry with no cell phone or pen/paper. You can ask the service desk to loan you a pen/paper to write down the items numbers and quanities as you go along.
Or you can even buy a pen and mini notebook then do your shopping.
They are supposed to have those bags and a pen, but for some reasons the pen is always missing from the chain.
There are a couple of smaller hardware stores locally who do the pen-and-paper thing; in fact, not too long ago one of the cashiers there got kind of huffy with me because I had failed to do this for a couple of items, while others don't seem to care. On the other hand, the last time I was in a big-box home improvement store and tried to find something to write stock numbers and prices down with, I was told not to bother because it would be handled up front. This was the same person who told be about the codes on top of the bolt heads.
Now about those codes: It is fairly standard practice in the industry to mark bolt heads and nuts in such a way as to indicate their construction and strength. So I was a bit surprised to find them marked instead for inventory purposes, unless maybe these markings are standardized and are serving a dual-purpose.
»www.lippincottsupply.com/bolt-nut_ident.pdf |
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r81984Fair and BalancedPremium
join:2001-11-14
Katy, TX Reviews:
·row44
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·AT&T DSL Service
| I know about about grade markings, anyone in the construction or manufacturing world knows about grade markings. It IS standard practice for ISO, ASTM, SAE to use for any type of construction.
8 and 5 have markings, 2 has nothing.
Then you need to know the size.
Sure the cashier can spend time using a size gage and looking at the markings, but it saves alot of time just to have the item number ready.
Home depot has the bags and pens on chains to write the item numbers, but most of the time the pens are missing.
It is common courtesy to the cashier and those in line behind you to make a list and have it ready at checkout to save time. You can do this on your cell phone.
I cant believe people think it is OK to just take bolts to the cashier without having the item number ready.
Things like this is why people get frustrated waiting in line when they have to wait behind people who dont care about moving quickly.
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...brought to you by Carl's Jr. |
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Subaru1-3-2-4Premium
join:2001-05-31
Greenwich, CT | I've never seen the bag and pen at HD but I saw it and lowes and used it for two lag bolts. |
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 HallPremium,MVM
join:2000-04-28
Dayton, OH
kudos:2 | reply to Ghastlyone
said by Ghastlyone: What's funny is, it usually takes longer to go through a self checkout stand then having an actual cashier ring your crap up. Stores do not put self-checkouts in to save time, they do it to reduce manpower. |
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scross
join:2002-09-13
Cordova, TN | reply to Subaru
I'm pretty sure it was HD where the guy told me not to bother, that they would just key in the codes off the head of the bolts. I don't remember ever writing anything down at Lowe's, either, but I may have. Ace Hardware was the place ("Ace Is The Place ...") where the salesclerk got testy with me because I missed writing down a couple of items. There is another former Ace (it has long since changed hands to local ownership) which has plenty of pens and paper and bags, but they don't usually get too chuffed if you don't use this system. Most of the employees have been there forever and are of a certain age, so they probably know their inventory by heart - unlike those places which have constant turnover. |
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