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gar187er
I do this for a living

join:2006-06-24
Dover, DE
kudos:4

reply to collinon

Re: [Connectivity] Lost downstream and upstream bonding

i would assume he meant high Tx level....transmit but 50 upstream isnt that high...fairly normal...

bonding is controlled viz the cmts....nothing in the field, or that a tech could do would disable/enable it.

i would call in and ask what your upstream signal to noise (usnr) is....i would suspect it to be low (under 30) and that is whats causing your modem to drop its connection...
--
I'm better than you!

collinon

join:2003-01-22
Sacramento, CA

here is the stats from the current connection. does this indicate anything? i wish i'd grabbed the data from when I had 4 down/3 up.

Downstream Bonding Channel Value
Channel ID 80
Frequency 555000000 Hz
Signal to Noise Ratio 36 dB
Downstream Modulation QAM256
Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
-1 dBmV

Upstream Bonding Channel Value
Channel ID 1
Frequency 30600000 Hz
Ranging Service ID 126
Symbol Rate 5.120 Msym/sec
Power Level 51 dBmV
Upstream Modulation [3] QPSK
[3] 64QAM

Ranging Status Success
Signal Stats (Codewords) Bonding Channel Value
Channel ID 80
Total Unerrored Codewords 196164138
Total Correctable Codewords 2
Total Uncorrectable Codewords 1370


Bobsacto

join:2004-09-20
Sacramento, CA
Reviews:
·Pacific Bell - SBC

I am not in a position to interpret your line stats but I do have a SB6120 in Sacramento with Comcast. I experience a spontaneous going from blue to green indicating the loss of bonding. I power cycle the modem and I go back to blue. I only have HSI so there are no splitters at my end. Perhaps the problem is more global with Comcast or a failure of the SB6120. Since every speedtest I run shows no difference green or blue and none of the multiple devices which are always connected including VOiP, from a different provider, have any issues I figured I would leave well enough alone. Will say the 6120 is faster than my old 2.0 modem green or blue.



tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3
Reviews:
·Comcast

reply to collinon
No matter what else is going on in your area, it is very likely that the 51 dB on the upstream is pointing at current or future trouble,
Call for a tech, and let them work on it in person.
(as gar187er See Profile said it may actually be the noise level, but rather than guess, call the local expert)


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