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guest2

join:2012-05-22

reply to AngryBlakMan

Re: Network shares issue (after getting over an infection)

said by mozerd:

said by guest2:

Just wanted to note that a week ago (prior to my infection) I had no issues ever with my shares. My Wii and all the computers in the house used to connect to my shares daily.

I would suggest that you try System Restore ... Pick a date that precedes your rootkit infection by 14 days ... If system restore does not solve your issue then you can try a special way of doing Windows Repair and if that does not solve the issue you will need to reinstall the OS.

Were it that easy. Alas, system restore is not an option.

With this “in place upgrade” will I lose my current user and system settings? (I did not see anything about it in the link but it seems likely) If so, that seems a bit extreme for what may be a simple registry entry.

Not sure why I am partial to the idea it might be a registry issue, but any thoughts on repairing network issues along that route?

said by medbuyer:

google the problem and sometimes will show you experiences and solutions other people had...

»www.google.com/#hl=en&sclient=ps···&bih=937

»www.bleepingcomputer.com/forums/···266.html

»www.bleepingcomputer.com/forums/···036.html

I took a look, and they all speak of a current infection, which is no longer the case.

said by AngryBlakMan:

said by guest2:

said by tomdlgns:

can you ping by ip or host name?

No, all packets dropped.

you MUST start here before you do ANYTHING else. you HAVE to establish that the device can at LEAST be pinged.

first, disable all firewall/security software to test. if you still can't be pinged by IP, you're in a world of hurt.

if you're able to get pinged by IP, then see if you can be pinged by the netbios name, and then move forward with figuring out if shares can be accessed.

The IP comes back with 4 timeouts and the netbios ping finds nothing to ping.

As I mentioned, there is no firewall or security software running.

medbuyer

join:2003-11-20
kudos:4

said by guest2:

I took a look, and they all speak of a current infection, which is no longer the case.

you need to read the whole thing...

accdg. to what I read, the infection somehow destroys this one file thats attached to networking and its related registry entries and that their internet connection and LAN are not working right..

some have taken the steps including downloading this one application that supposedly fixes that broken connection.


mozerd
Light Will Pierce The Darkness
Premium,MVM
join:2004-04-23
Nepean, ON

reply to guest2

said by guest2:

With this “in place upgrade” will I lose my current user and system settings? (I did not see anything about it in the link but it seems likely) If so, that seems a bit extreme for what may be a simple registry entry.

Not sure why I am partial to the idea it might be a registry issue, but any thoughts on repairing network issues along that route?

The in-place upgrade will not destroy any existing data ... It will replace all the OS files. The root kit destroyed files related to network issues and probably many more important OS files .. So a registry fix is not the way to go.
--
David Mozer
IT-Expert on Call
Information Technology for Home and Business


AngryBlakMan
Angry Black Man

join:2007-11-19
USA

reply to guest2

said by guest2:

The IP comes back with 4 timeouts and the netbios ping finds nothing to ping.

if you can't ping by IP, netbios checking is a waste of time in all cases.

go to services.msc in run. is the "server" service started? if not, try and start it. if it doesn't start, what error did you get?

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