O Canada! > Canadian > TekSavvy > Planned Outage: Out West?

Planned Outage: Out West?

Hello,

Yes there will be maintenance. The email is being sent to our WEST (AB & BC) customers only.

Some time stamps have been change from original email sent... here's the latest!

ATTENTION:
Due to required maintenance to some of our core network, there will be a disruption in service Thursday, April 12, 2012, from 0001 PST to 0600 PST (midnight to 6 am) and Friday, April 13, 2012, from 0001 PST to 0600 PST (midnight to 6 am). During this time our high speed Internet access will be affected. We apologize for the inconvenience and thank you for your continued patronage.
Sincerely,
TekSavvy Support Team

________________________________________

ATTENTION:
En raison de l'entretien nécessaire à notre réseau il se peut que vous ayez une interruption de service jeudi le 12 avril 2012 de 0h01 HNP jusqu'à 6h00 HNP (minuit à 6h00) et vendredi le 13 avril 2012 de 0h01 HNP jusqu'à 6h00 HNP (minuit à 6h00). Durant l'entretien notre accès Internet haute vitesse sera affecté. Nous regrettons ce dérangement et nous vous remercions de votre patience.
Bien à vous,
Équipe de soutien TekSavvy

Regards,
Martin
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TSI Martin (Escalations) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )

Thanks for the clarification. I hope you understand that we're used to assuming in Telusland that most of these discussion (good and bad) don't actually apply to us.
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db

reply to clarknova
I wonder if the new routers for out west are going in?

reply to clarknova
The Gabe will be installing some new routers!

reply to clarknova
I was wondering the same thing, thanks for the info.

reply to clarknova
Ouch, why did you guys pick Friday the 13th?

So I guess IPv6, DSL speed matching, and DOCSIS 3.0 may become a reality sooner than later. How do we deliver the Timmies to Gabe? R0CKY and Marc need to show face in the West like Dave Dobbin (formally of Mobilicity) did with his gathering of local geeks.

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Consumerist.com | Consumers Union

reply to clarknova
Those of us in Shawland also got that email. Upgrades are good!

reply to TSI Martin

reply to clarknova
Hopefully my dynamic DNS updater does what it's supposed to this time (I'm away from home for another two weeks). Failed to update to the new IP the last time my connection was knocked offline (which was due to massive interference generated by a faulty power brick elsewhere in the house).

Yes, I know, I should stop being a cheap-ass and just get a static IP...

reply to clarknova
AFAIK TSI still only has a single transit provider out west. Are there any plans for picking up a second feed from LLNW? or some of the other providers in Vancouver like TATA / Inteliquent (TInet) or Hurricane?

hopefully. their transit is half full right now and once the rest of the BC/AB horde gets speeds like us in van the link will quickly oversaturate. They only have a single 1 Gig link out right now and its at 500megs steady state.
Heres hoping my speedtest continues to be the same post upgrade :

The upgrade went as planned last night but you will likely not see any real difference until tonight when I start re-routing traffic towards new routing equipment.

reply to clarknova
Damnit, stupid POS dynamic DNS updater failed to update again. Gonna have to get someone to connect to my network and browse to whatismyip.com.

That's it, I'm getting a static IP as soon as I get back home! Should have done that years ago.

reply to TSI Gabe
Looked like a fairly smooth maintenance from here. Can you say whether you expect our pppoe session will disconnect at all tonight?
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db

pppoe won't disconnect at all tonight, though routing out to the internet in general will go down for a few minutes.

Thanks for the clarification. My router has a bug that prevents it from automatically reconnecting pppoe, so it's kind of a big deal. Not that I won't check things out at the end of the maintenance window regardless, but at least I can lower the defcon level a notch.
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db

reply to TheMG
If you have open ports, you might try scanning TSI's IP space on those ports. I've found wayward machines with this method before.
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db