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AuthorAll Replies


kdmitchell

@myvzw.com

reply to cstrouse

Re: [Northeast] VZ outage?

Same. I vpn into work so this completely screws me over =( Seems like this has be ongoing for some time. My last email came in at 1:30am. Thank GOD for tethering.


JeepMatt
C'mon the U
Premium
join:2001-12-28
Wilmington, DE
kudos:2
Reviews:
·Comcast
·Verizon FiOS

Finally in work so I can access this site - keep me posted folks!

It even took down the net' access for the local radio station in Wilmington, WSTW - the DJ's were tweeting they had no internet this morning.
--
"ONE team - ONE city - ONE dream!!"


neftv

join:2000-10-01
Broomall, PA

Well, I am still down and can't seem to find any news about this outage.



JeepMatt
C'mon the U
Premium
join:2001-12-28
Wilmington, DE
kudos:2

The VZ Support Twitter rep opened a ticket for me - if anyone else wants to reference it when calling in:

DEDQ034BG1

Based on my line monitor here on the site, we've been down since 3am Eastern.



John97
Over The Hills And Far Away
Premium
join:2000-11-14
Spring Hill, FL
Reviews:
·Bright House

reply to kdmitchell
I'm working from home today (so far). So, this kinda sucks. But, I have an aircard which works fine, and can also tether to my phone.

But being home I have to listen to everyone else whine about not having internet access. I am keeping it to myself that I do, however.
--
So put me on a highway, and show me a sign.
And take it to the limit one more time...



mking128

join:2005-08-10
College Point, NY
kudos:1
Reviews:
·Verizon FiOS
·Time Warner Cable
·RoadRunner Cable

1 edit

reply to JeepMatt
Working out of home office today in NYC (Queens) with same 108.xx ip as before, looks okay for the most part - our speed was all over the place last night, and IHA showed possible problem on our upstream - did all the automatic routines, plus a few more. VZ's own Fios speed test this morning suggested everything is okay ("within normally acceptable ranges" of our 25/25 bundle) & my niece's kids are watching their usual cartoons this morning downstairs.

Strange enough, ran another Fios speed test to troubleshoot and IHA froze as in "not responding" once it finished the upload & download test segments & began analyzing the results, usually with its quick pop-up.

Not getting any alerts over Twitter for NYC area on this outage. (yet) VZ's rooted smartphone is on 3G, has unlimited data and if necessary, I'll fire up the unlocked tethering Apps - checking howardforum & no 4G LTE outages being reported. There's always good, old-fashion dial-up access ... LOL, how quickly we've forgotten those days.

Benchmarking to Speakeasy's test sites showed "normal" speed of 31.9/14.6

Traceroutes are "interesting" for those who wanted to check it out ...

Tracing route to www.speakeasy.net [69.17.117.156] over a maximum of 30 hops:

1 1 ms 1 ms 1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 12 ms 9 ms 6 ms L101.NYCMNY-VFTTP-44.verizon-gni.net [98.116.182
.1]
3 11 ms 10 ms 11 ms G0-13-1-3.NYCMNY-LCR-22.verizon-gni.net [130.81.
55.92]
4 10 ms 11 ms 10 ms so-3-1-0-0.NY5030-BB-RTR2.verizon-gni.net [130.8
1.199.12]
5 10 ms 11 ms 11 ms 0.xe-3-1-0.BR3.NYC4.ALTER.NET [152.63.2.81]
6 19 ms 18 ms 15 ms te-7-3-0.edge2.NewYork2.level3.net [4.68.111.137
]
7 24 ms 23 ms 22 ms vlan51.ebr1.NewYork2.Level3.net [4.69.138.222]
8 21 ms 23 ms 24 ms ae-3-3.ebr2.Washington1.Level3.net [4.69.132.89]

9 22 ms 24 ms 25 ms ae-72-72.csw2.Washington1.Level3.net [4.69.134.1
50]
10 148 ms 24 ms 37 ms ae-22-70.car2.Washington1.Level3.net [4.69.149.6
8]
11 16 ms 17 ms 16 ms ge1-1.bbsr1.iad.megapath.net [166.90.148.2]
12 144 ms 129 ms 21 ms ae1-0.c00.ash.bb.megapath.net [155.229.57.162]
13 102 ms 104 ms 104 ms ge-3-0-0-0.c01.ash.bb.megapath.net [155.229.123.
245]
14 24 ms 23 ms 22 ms ae8-0.asbnvacz-mxc2.bb.megapath.net [155.229.101
.149]
15 44 ms 46 ms 47 ms ae2-0.chcgilgb-mxc2.bb.megapath.net [155.229.101
.169]
16 108 ms 110 ms 115 ms ae1-0.sttlwawb-mxc2.bb.megapath.net [155.229.101
.113]
17 104 ms 104 ms 104 ms ae0-0.sttlwawb-mxc1.bb.megapath.net [155.229.57.
85]
18 106 ms 104 ms 104 ms ge3-0-0.m10.stl.bb.megapath.net [155.229.101.189
]
19 101 ms 105 ms 103 ms ve191.ge0-1-0.core1.lax.megapath.net [66.80.133.
18]
20 100 ms 104 ms 104 ms 151.ge-1-3-0.sr1.sea5.speakeasy.net [69.17.82.50
]
21 103 ms 104 ms 104 ms www.speakeasy.net [69.17.117.156]

Trace complete.

Tracing route to www.delreports.com [208.87.35.105] over a maximum of 30 hops:

1 1 ms 1 ms 1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 9 ms 10 ms 6 ms L101.NYCMNY-VFTTP-44.verizon-gni.net [98.116.182
.1]
3 11 ms 11 ms 11 ms G0-13-1-7.NYCMNY-LCR-21.verizon-gni.net [130.81.
177.98]
4 10 ms 11 ms 11 ms 130.81.199.10
5 11 ms 10 ms 11 ms 0.so-0-0-0.XT1.NYC4.ALTER.NET [152.63.1.41]
6 59 ms 53 ms 58 ms 0.ge-7-3-0.XL3.MIA4.ALTER.NET [152.63.1.110]
7 58 ms 57 ms 58 ms TenGigE0-4-4-0.GW11.MIA4.ALTER.NET [152.63.84.16
2]
8 68 ms 70 ms 67 ms Internet-gw.customer.alter.net [152.179.26.218]

9 * * * Request timed out.
10 60 ms 64 ms 65 ms 24.244.158.2
11 60 ms 64 ms 63 ms 208-87-35-105.securehost.com [208.87.35.105]

Trace complete.

Tracing route to www22.verizon.net [67.215.65.132] over a maximum of 30 hops:

1 1 ms 1 ms 1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 8 ms 5 ms 6 ms L101.NYCMNY-VFTTP-44.verizon-gni.net [98.116.182
.1]
3 11 ms 11 ms 11 ms G0-13-1-3.NYCMNY-LCR-22.verizon-gni.net [130.81.
55.92]
4 104 ms 147 ms 7 ms so-6-1-0-0.NY5030-BB-RTR2.verizon-gni.net [130.8
1.151.224]
5 10 ms 10 ms 11 ms 0.so-4-2-0.XT2.NYC9.ALTER.NET [152.63.10.45]
6 33 ms 29 ms 8 ms 0.xe-2-1-3.XT2.NYC4.ALTER.NET [152.63.3.46]
7 8 ms 10 ms 11 ms POS7-0.GW14.NYC4.ALTER.NET [152.63.26.237]
8 8 ms 11 ms 11 ms splice-gw.customer.alter.net [157.130.94.138]
9 9 ms 15 ms 15 ms hit-nxdomain.opendns.com [67.215.65.132]

Trace complete.


neftv

join:2000-10-01
Broomall, PA
Reviews:
·SIP Global Phone
·QuantumVoice

reply to JeepMatt
It surprises me that Verizon does not have a backup gateway router they can swap with the one that failed. For a multibillion dollar company this should be a non-issue since 3am come on. Get off the coffee break.
well this is the worst I had in an outage on the Verizon end. It had a good uptime otherwise.



JeepMatt
C'mon the U
Premium
join:2001-12-28
Wilmington, DE
kudos:2
Reviews:
·Comcast
·Verizon FiOS

reply to mking128
MKing-
VERY interesting trace routes, especially the DSL Reports one.

NYC to Miami to come back to NYC?

This lends more to my hunch that there's a major issue with the primary routing point in VA that all of the Philadelphia traffic usually hits before going out to Alter.net.

It's screwing the entire Mid-atlantic.. Outage now going on 6+ hours.
--
"ONE team - ONE city - ONE dream!!"



MDalton

@perfora.net

Its back up



Lurker

@verizon.net

reply to kdmitchell
Yeah. Been partially down since 2 am-ish in Northern Phillie Burbs...Checked DNS servers speed this am and most of Phillie servers are toast. Can still reach Google, BBC, Schwab, but not much else...seems like high content is not delivered...wx channel, Netflix, etc. Some on-line folks in Jersey say FIOSfolk are forecasting 1 pm today back up. No joy on Fiosphone support. There is a Verizon blog saying something, too, but, of course, cannot reach it...Friends in Jersey say they are fine...


whsbuss

join:2007-08-10
Philadelphia, PA

reply to John97

said by John97:

I'm working from home today (so far). So, this kinda sucks. But, I have an aircard which works fine, and can also tether to my phone.

But being home I have to listen to everyone else whine about not having internet access. I am keeping it to myself that I do, however.

Seems to be resolved now, but its still a little choppy


mking128

join:2005-08-10
College Point, NY
kudos:1
Reviews:
·Verizon FiOS
·Time Warner Cable
·RoadRunner Cable

reply to JeepMatt
Things are back to normal & certainly improved, at least stats-wise. Latency from nyc to west coast servers including some of the major *.org and *.edu sites are still slow, but manageable - download is good but upload is still a bit slower here. Maybe it's a backlog from the overnight hours when many servers were busy uploading & backing up ...

Tracing route to www.speakeasy.net [69.17.117.156]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 12 ms 9 ms 6 ms L101.NYCMNY-VFTTP-44.verizon-gni.net [98.116.182
.1]
3 11 ms 10 ms 11 ms G0-13-1-3.NYCMNY-LCR-22.verizon-gni.net [130.81.
55.92]
4 10 ms 11 ms 10 ms so-3-1-0-0.NY5030-BB-RTR2.verizon-gni.net [130.8
1.199.12]
5 10 ms 11 ms 11 ms 0.xe-3-1-0.BR3.NYC4.ALTER.NET [152.63.2.81]
6 19 ms 18 ms 15 ms te-7-3-0.edge2.NewYork2.level3.net [4.68.111.137
]
7 24 ms 23 ms 22 ms vlan51.ebr1.NewYork2.Level3.net [4.69.138.222]
8 21 ms 23 ms 24 ms ae-3-3.ebr2.Washington1.Level3.net [4.69.132.89]

9 22 ms 24 ms 25 ms ae-72-72.csw2.Washington1.Level3.net [4.69.134.1
50]
10 148 ms 24 ms 37 ms ae-22-70.car2.Washington1.Level3.net [4.69.149.6
8]
11 16 ms 17 ms 16 ms ge1-1.bbsr1.iad.megapath.net [166.90.148.2]
12 144 ms 129 ms 21 ms ae1-0.c00.ash.bb.megapath.net [155.229.57.162]
13 102 ms 104 ms 104 ms ge-3-0-0-0.c01.ash.bb.megapath.net [155.229.123.
245]
14 24 ms 23 ms 22 ms ae8-0.asbnvacz-mxc2.bb.megapath.net [155.229.101
.149]
15 44 ms 46 ms 47 ms ae2-0.chcgilgb-mxc2.bb.megapath.net [155.229.101
.169]
16 108 ms 110 ms 115 ms ae1-0.sttlwawb-mxc2.bb.megapath.net [155.229.101
.113]
17 104 ms 104 ms 104 ms ae0-0.sttlwawb-mxc1.bb.megapath.net [155.229.57.
85]
18 106 ms 104 ms 104 ms ge3-0-0.m10.stl.bb.megapath.net [155.229.101.189
]
19 101 ms 105 ms 103 ms ve191.ge0-1-0.core1.lax.megapath.net [66.80.133.
18]
20 100 ms 104 ms 104 ms 151.ge-1-3-0.sr1.sea5.speakeasy.net [69.17.82.50
]
21 103 ms 104 ms 104 ms www.speakeasy.net [69.17.117.156]

Trace complete.

Tracing route to www.delreports.com [208.87.35.105]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 9 ms 10 ms 6 ms L101.NYCMNY-VFTTP-44.verizon-gni.net [98.116.182
.1]
3 11 ms 11 ms 11 ms G0-13-1-7.NYCMNY-LCR-21.verizon-gni.net [130.81.
177.98]
4 10 ms 11 ms 11 ms 130.81.199.10
5 11 ms 10 ms 11 ms 0.so-0-0-0.XT1.NYC4.ALTER.NET [152.63.1.41]
6 59 ms 53 ms 58 ms 0.ge-7-3-0.XL3.MIA4.ALTER.NET [152.63.1.110]
7 58 ms 57 ms 58 ms TenGigE0-4-4-0.GW11.MIA4.ALTER.NET [152.63.84.16
2]
8 68 ms 70 ms 67 ms Internet-gw.customer.alter.net [152.179.26.218]

9 * * * Request timed out.
10 60 ms 64 ms 65 ms 24.244.158.2
11 60 ms 64 ms 63 ms 208-87-35-105.securehost.com [208.87.35.105]

Trace complete.


hhahn

join:2011-06-25
Marlton, NJ

reply to JeepMatt

said by JeepMatt:

MKing-
VERY interesting trace routes, especially the DSL Reports one.

NYC to Miami to come back to NYC?

This lends more to my hunch that there's a major issue with the primary routing point in VA that all of the Philadelphia traffic usually hits before going out to Alter.net.

It's screwing the entire Mid-atlantic.. Outage now going on 6+ hours.

It's interesting that you mentioned Philadelphia traffic. I'm right outside of Philly, and I connect from my home on Verizon to my office's VPN connection on Comcast. Ever since the 1 hour outage on 4/4 at midnight (discussion here), my ping has gone from an average of about 25ms to 35ms. My traffic used to be routed through VA, but now it's being routed to NY. I don't know if this is related at all to a problem in VA.

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