bt
join:2009-02-26
canada
kudos:1 Reviews:
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Re: Rogers Express Usage Meter Cap said by elitefx:If you'd read the entire thread you would realize your comments are moot. The issue has been brought to Rogers attention and the results are posted above.
The CRTC will not accept someone else's attempts to deal with the issue through Rogers if it's you that is filing the complaint. You need to try to go through Rogers first, document the process thoroughly (every single detail), and include that in the complaint.
What has been posted previously in this thread won't stand up to scrutiny as far as a CRTC complaint goes. |
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 elitefx
join:2011-02-14
London, ON
kudos:1 | said by bt:What has been posted previously in this thread won't stand up to scrutiny as far as a CRTC complaint goes.
FYI it's not about an individual complaint. It's a class action complaint on behalf of THOUSANDS of D2 users getting screwed by Rogers arbitrary and unfair business practices. YOU need to channel your efforts to correct what's wrong with Rogers and quit wasting your time criticizing those of us that are trying. |
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PRIUS
join:2009-09-17
Toronto, ON
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| That's not exactly true -- I have a D3 modem attached but I am stuck with the 60 MB limit, since I do not have a "Roger's" modem. Fortunately though, I do get the higher down speeds. |
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| said by lucretius3:That's not exactly true -- I have a D3 modem attached but I am stuck with the 60 MB limit, since I do not have a "Roger's" modem. Fortunately though, I do get the higher down speeds.
The old product code is probably still on the account. The system is supposed to move all D3 express customers onto the new product code automatically. Yours may have been missed because you're using a non Rogers modem. |
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bt
join:2009-02-26
canada
kudos:1 Reviews:
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| reply to elitefx
said by elitefx:said by bt:What has been posted previously in this thread won't stand up to scrutiny as far as a CRTC complaint goes.
FYI it's not about an individual complaint. It's a class action complaint on behalf of THOUSANDS of D2 users getting screwed by Rogers arbitrary and unfair business practices. YOU need to channel your efforts to correct what's wrong with Rogers and quit wasting your time criticizing those of us that are trying. Doesn't matter - you're the one filing the complaint. If you didn't take the time to go through the Rogers process and document it (it's that last part that's really important), the CRTC will barely give you the time of day. Rogers will respond - if it even gets that far, which I doubt it would - with "Customer made no attempt to correct the problem through normal channels" and it'll get tossed in less time than it takes you to read this comment.
Don't confuse criticism with advice. Go look at what the Canadian Gamers Organization filed that ended up getting Rogers found in non-compliance. Sure, they start of with the same premise of "I'm having this problem and lots of other people say they are too". But that's followed by pages and pages of documented, verified hard evidence to support their claims.
As for my efforts, they've gone into switching from Rogers. |
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