An astounding (and refreshing) admission. The issue was never with the uplink. It was with the software at the gateway. Same then, almost certainly the same now.
The issue was never with the uplink. It was with the software at the gateway
My gut feeling is that this stat (found within Modem's menu),
Loss of Sync Count
is related to how fast you receive and transmit; as is it fine tunes what speed can be handled. I would like to think the fine points of Tx/Rx have been integrated into this equipment via knowledge learned from ViaSat's military equipment.