 LazManPremium
join:2003-03-26
canada | reply to LazMan
Re: [TV] NextBox 2.0 / Whole Home PVR Install experience Well, still no developments on the Whole-Home PVR portion - still doesn't work; but I did get a voicemail from Rogers, saying that the free PVR-extender is backordered 2-3 weeks, and will shipped to me when it comes in...
Really?
According to the call centre, I was among the first to order; and I was the first live service installed in the Barrie area, according to my installer - there were 2 previous "test" installs... And there's a 2-3 week back-order for the extender. So I guess Rogers had next to none in stock to start with?
Oh, and icing on the cake - my SD box stopped working yesterday - "This box is not authorized" - so apparently it was dropped from my account, too... It's just in my bar, and only gets used for parties and sporting events, but still.
I know being an early adopter isn't always a smooth ride; but this has been a complete joke... |
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| Call Centre would have no idea whether you're the first one to order. You might have been the first WHPVR order for that particular rep, but there's no way for that rep to know you were one of the first orders considering there are thousands of reps and they are scattered throughout different call centres in the country. |
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bt
join:2009-02-26
canada
kudos:1 Reviews:
 ·Start Communicat..
| reply to LazMan
said by LazMan:According to the call centre, I was among the first to order; and I was the first live service installed in the Barrie area, according to my installer - there were 2 previous "test" installs... And there's a 2-3 week back-order for the extender. So I guess Rogers had next to none in stock to start with?
The "PVR-extender" (aka: branded external hard drive) is not a new product. The backlog may have nothing to do with the whole home PVR roll-out.
Not stocking up on them if they're a promo item attached to that roll-out is foolish, though. |
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Viper359Premium
join:2006-09-17
Scarborough, ON Reviews:
 ·voip.ms
| The "PVR-extender" (aka: branded external hard drive) is not a new product. The backlog may have nothing to do with the whole home PVR roll-out.
Ummmm, yes it is. Its an newer model. Hence why the Rogers website doesnt have any until after april. its not the old extender, this is a new one. so, it is a new product, or refreshed at least. |
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