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Links: ·FiOS Map ·Vz FiOS FAQ ·General Fiber Optics ·Vz FiOS Monitors ·Submit a FAQ
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mhud1

@verizon.net

reply to hubrisnxs

Re: High Ping Fios

It's showing first hop,every thing else is green.
So,it must be there end?. 16.5ms You are 64ms
to your first hop High!


mhud1

@verizon.net

funny thing is that the jitter is 0% go figure lol


hubrisnxs

join:2009-12-30
Fountain Valley, CA
kudos:1

reply to mhud1
If it's high at the 192.x.x.x address, then that is a high ping time to your router.

So that is inside your house. You will want to let us know if it's ethernet (if it is you will probably have to replace or have verizon replace that) or if it's moca/coax. which would be the same thing, you would either replace that coax cable or have verizon come out to do it.

If it's a high ping time AFTER the 192.x.x.x address, then it's important to know what the IP is, but if it's within the first 4 hops it's probably one of vz's routers.



mhud1

@verizon.net

Great info,
thanks hubrisnxs. Would this be because i'm using wireless for my laptop?.I should plug in a eithernet cable see what the results should be.


kes601

join:2007-04-14
Virginia Beach, VA
kudos:2

said by mhud1 :

Great info,
thanks hubrisnxs. Would this be because i'm using wireless for my laptop?.I should plug in a eithernet cable see what the results should be.

Yep, that would be a good first step to troubleshoot.

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