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thegeek
Premium
join:2008-02-21
right here
kudos:2
Reviews:
·Suddenlink

reply to patcat88

Re: name asking by upscale retail quick service restaurants

Panera Bread here asks for your name but I never hear them call out names. They give you one of those buzzers that indicates when your order is ready. I usually just give an ethnic name that is unlikely to be the actual real name of a white male.

I'm hungry for Panera Bread now. Their french onion and chicken & rice soups are fantastic for a fast food place.


Warzau
Premium
join:2000-10-26
Naperville, IL
kudos:1

Panera is getting rid of them. All the one by my location have gotten rid of those pagers. They call out names again.



Cheese
Premium
join:2003-10-26
Naples, FL
kudos:1

reply to thegeek

said by thegeek:

Panera Bread here asks for your name but I never hear them call out names. They give you one of those buzzers that indicates when your order is ready. I usually just give an ethnic name that is unlikely to be the actual real name of a white male.

I'm hungry for Panera Bread now. Their french onion and chicken & rice soups are fantastic for a fast food place.
Fast Food? I really wouldn't lump Panera into the fast food category.


thegeek
Premium
join:2008-02-21
right here
kudos:2
Reviews:
·Suddenlink

said by Cheese:

Fast Food? I really wouldn't lump Panera into the fast food category.
Why not? You order at the counter. There is no wait staff. You have to go to the counter to get your order. It rarely takes no more than 5 minutes to get your food even during peek lunch times. They may not have a drive thru but several other fast food joints don't either.


Phil
Rojo Sol
Premium
join:2001-06-11
Downers Grove, IL
kudos:2
Reviews:
·Comcast

reply to Warzau

said by Warzau:

Panera is getting rid of them. All the one by my location have gotten rid of those pagers. They call out names again.
Good. Baja Fresh tried the pager system out some time back and it was terrible. I even complained to the manager about it and he told me it was being tested out to avoid having to call out order numbers over the intercom. Calling out names/order numbers is a positive part of the ambiance in my opinion.


Yippz
Premium
join:2005-05-04
Fort Walton Beach, FL

reply to thegeek

said by thegeek:

said by Cheese:

Fast Food? I really wouldn't lump Panera into the fast food category.
They may not have a drive thru but several other fast food joints don't either.
I'm not sure if Panera is statistically considered fast food, but here in NW Florida all 3 Panera locations near me have a drive-thru window. Yeah, I'd guess it'd be considered upscale... All 3 locations still ask for your name and give you a pager.

So then would you consider Whataburger to be upscale since it's a basic fast food restaurant but they also give you a pager while they make your order -- but they don't ask for you name.

Hmm... Good question...
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