efrem
join:2002-04-03
Westport, CT | reply to MxxCon
Re: What's up with the show titles when hitting info? said by MxxCon:not CV's fault. they get this data from upstream providers, so complain to those. I don't pay the upstream providers, nor do I have a direct relationship with them. It's CV I pay every month. CV are the ones responsible for the service I do or do not receive. |
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 Jmartz
join:2000-07-20
Tenafly, NJ | My Tivo does not abbreviate titles and I can see the complete descriptions as well.
Cablevision's GUI is just terrible and the font is too big to allow you to see everything. |
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 MxxCon
join:1999-11-19
Brooklyn, NY | reply to efrem
ok, go ahead then, complain to CV, see how far that gets you.
while you are at it, might also want to try to complain to TW, Comcast, Cox, VZ, ATT, DTV,etc and see how far that will get you compared to CV's response.
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Check out my awesome city of MxxTopia »mxxtopia.myminicity.com/ind or »mxxtopia.myminicity.com (the more people visit, the bigger it is) |
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| How dare you question the company you pay > $100 a month to. If anything, call them up to thank them for letting you use their service, and make sure to ask if there's anything else you can do for them. |
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MxxCon
join:1999-11-19
Brooklyn, NY | you can put your sarcasm same place CV will put your complaint about cut off titles |
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 JohnILMHollaPremium
join:2003-03-15
Tuckahoe, NY | said by MxxCon:you can put your sarcasm same place CV will put your complaint about cut off titles Maybe they put them there because too many people share your frame of mind. If enough people complained, I think it's more likely that something gets done than if no one said anything. How much more likely is up for debate.
But honestly, Cablevision should be happy to get user feedback/suggestions.
It's because not enough people complain that they think they have a 'far-out' GUI that "customers miss when they go to other services". |
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efrem
join:2002-04-03
Westport, CT | reply to MxxCon
said by MxxCon:ok, go ahead then, complain to CV, see how far that gets you. while you are at it, might also want to try to complain to TW, Comcast, Cox, VZ, ATT, DTV,etc and see how far that will get you compared to CV's response. You missed the point completely. It was a simple statement regarding basic business, the law, and knowing who is or is not a counterparty to any agreement you might have. |
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| reply to efrem
said by efrem:said by MxxCon:not CV's fault. they get this data from upstream providers, so complain to those. I don't pay the upstream providers, nor do I have a direct relationship with them. It's CV I pay every month. CV are the ones responsible for the service I do or do not receive. You're on the right track. If you called the upstream provider, you would be *one* person with an issue. If you got ten people to call, you would be *ten* people with an issue. When CV calls them...they represent *3 million subscribers* with an issue. They have the clout to get some action. |
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