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Toollio

join:2003-11-17
Brazil/Cda

3 edits

reply to Toollio

Re: [Future9] Rate surprises (and not good ones)

No offense , but I am certainly curious to know why the two posters above (one of whom has repeatedly criticized the length of this thread) are now prolonging it by returning to the beginning.

Ironically, Nitzan can say "no offense," but when the word comes from elsewhere it is deemed offensive.

I am but one poster. Many others have contributed, and many have chosen to not side with F9. In fact, I suspect if a rough head count were taken there are far fewer who agree with Nitzan's stance than with mine. But no matter what the result, a two-sided conversation is healthy and productive.

We need both sides of this argument. But to start dissecting posts from a week ago seems trivial. And IMHO these two recent posts border on banal.

Yet I get a chuckle out of phrases such as "The OP's version is probably that..." Clearly if you don't know the OP's position by now you have not read the thread.

Another of my favorites: "But it does not surprise me that no one really bothers to completely read and lacks reading comprehension on these things." We do read, and we do comprehend. Do you?

You've both had a chance to review the initial post for for five or six days. By waiting until now to revisit the first pages it is apparent you want to keep this thread going.

Personally, given the direction of this thread and the ability of the F9 CEO to dig his hole a little deeper each time he speaks, you might want to question whether that is wise for the company you so admire.

For me, it's time to hop on a plane, relax and leave this behind for a while.


druber

join:2000-04-11
Stow, MA

"Ironically, Nitzan can say "no offense," but when the word comes from elsewhere it is deemed offensive."

I am not involved in this in any way, just reacting to your quoted line here. Do you really not see the difference in the context in which 'no offense' was being used? Like: "no offense, but i don't have time to help you with your issue" vs "no offense, but your mother is a whore". You really don't see the difference. Wow...


nitzan
Premium,VIP
join:2008-02-27
kudos:2

reply to Toollio

said by Toollio:

No offense , but I am certainly curious to know why the two posters above (one of whom has repeatedly criticized the length of this thread) are now prolonging it by returning to the beginning.
Dude, that's just hilarious. After your 700 posts on this thread pretty much saying the same thing over and over and over and over again - you tell other people they're prolonging the thread because they disagree with you? that's just funny.

Do you really have to have the last word in everything? give it a rest already. Enjoy your flights and enjoy where you're going to - internet forums should never be a major part of your life.

Yikes2000

join:2001-08-15
Irvine, CA

2 edits

reply to Toollio

said by Toollio:

We need both sides of this argument. But to start dissecting posts from a week ago seems trivial. And IMHO these two recent posts border on banal.
I quoted OP's posts from a week ago to debunk his assertion that Nitzan banned him for making a legitimate complaint:

said by Toollio:

...what I would like to see happen.

*That F9 not “ban” customers for making legitimate complaints.
Nitzan banned the OP because he rejected Nitzan's explanation that the rate discrepancy was an honest error. He brushed aside Nitzan's apology and demanded that the error to be fixed immediately. He wouldn't accept that Nitzan has other more pressing tasks at hand. The OP's choice of words was increasingly rude and disrespectful towards Nitzan. Those were the reasons that he was banned, not for making a legitimate complaint.

said by Toollio:

...what I would like to see happen.

*When errors occur, those errors should be rectified immediately, particularly when the company is notified by a customer. This would be different from F9’s initial position in this thread of of “we have better things to do.” This has been changed in the last few minutes to "fix it as soon as we can." Either way the company has done nothing to resolve these issues prior this thread, or in the many days that this thread has continued.
My quotes from Nitzan's message a week ago also debunk the OP's statement that Nitzan changed his position from "we have better things to do" to "fix it as soon as we can" at some point to cover up the truth. Unless DSLR allowed Nitzan to edit his message from a week ago without logging it, Nitzan said from the beginning that he would fix it as soon as he can. Here is exactly what he wrote a week ago:

said by nitzan:

No offense, and I'm sorry about this - but we are too busy right now with other issues which are higher priority (the carrier change). Once that storm passes, we'll seriously look at better technical solutions for this issue.
The OP's reply, all in one message in its entirety:

said by Toollio:

No offense, but quoting one rate and charging another is most likely illegal. Price misrepresentation almost always is.

No offense, but how difficult can it be to have a database in which you enter a new number?

No offense, but I am too busy to make a test call every time I want to figure out what your real rates are.
----------

Back to yesterday:
said by Toollio:

I am but one poster. Many others have contributed, and many have chosen to not side with F9. In fact, I suspect if a rough head count were taken there are far fewer who agree with Nitzan's stance than with mine.
Some people dislike Nitzan prior to this thread. They throw their support behind the OP regardless. Others come along later and readily believed the OP's accusation that Nitzan banned him for making a legitimate complaint. Sure, why not? There is already a crowd that says so. Who has time to read through 20+ pages to verify it? That is why it was important for me to quote the OP and Nitzan from a week ago.

said by Toollio:

This might be a good time to note that for much of the next two days I will be on planes for 24 hours or so. I look forward to catching up with this thread (and replying) when I can.
In the US, most airlines are now charging checked baggages. I can see the following ruckus at the airport: "What!? I have to pay $25 for checking my luggage!? That is unethical and deceptive! You didn't tell me that when I bought my ticket online. I demand you change this policy immediately! Hey, get your hands off me! What do you mean I can't board the plane!? You're not letting me fly for making a legitimate complaint!? Just wait until I get to a computer, I'm going to write a long drawn out blog to shed some light on this injustice."

Edit: Clarify the dates of quotes.

Toollio

join:2003-11-17
Brazil/Cda

reply to nitzan

said by nitzan:

Enjoy your flights and enjoy where you're going to - internet forums should never be a major part of your life.
Thank you kindly. I'll arrive in the U.S. in a few hours (writing this through the wonders of airline internet). Internet forums are not, nor have they ever been, a major part of my life. But they certainly can be useful from time to time. Sometimes even enjoyable.


scott2020

join:2008-07-20
MO
Reviews:
·VOIPo
·Callcentric

reply to Yikes2000

said by Yikes2000:

In the US, most airlines are now charging checked baggages. I can see the following ruckus at the airport: "What!? I have to pay $25 for checking my luggage!? That is unethical and deceptive! You didn't tell me that when I bought my ticket online. I demand you change this policy immediately! Hey, get your hands off me! What do you mean I can't board the plane!? You're not letting me fly for making a legitimate complaint!? Just wait until I get to a computer, I'm going to write a long drawn out blog to shed some light on this injustice."
You aren't serious are you? Are you now arguing for the sake of argument? Every airline publicizes more than a person can count how much checked bags will be. Most don't even let you complete the booking of the ticket without again telling the traveler how much all the fees will be.

Now if I had 1 bag and the airline told me it would be $40 to check it, but really charged me $120 to check it, but I didn't know it until I got to where I was going, I would be upset. Or, if the airline moved my bag to first class...

Yikes2000

join:2001-08-15
Irvine, CA

2 edits

said by scott2020:

said by Yikes2000:

In the US, most airlines are now charging checked baggages. I can see the following ruckus at the airport: "What!? I have to pay $25 for checking my luggage!? That is unethical and deceptive! You didn't tell me that when I bought my ticket online. I demand you change this policy immediately! Hey, get your hands off me! What do you mean I can't board the plane!? You're not letting me fly for making a legitimate complaint!? Just wait until I get to a computer, I'm going to write a long drawn out blog to shed some light on this injustice."
You aren't serious are you? Are you now arguing for the sake of argument? Every airline publicizes more than a person can count how much checked bags will be. Most don't even let you complete the booking of the ticket without again telling the traveler how much all the fees will be.
Actually, no they don't. Go to Travelocity.com and book a flight from LAX to NYC and see for yourself. The site tells you how much the ticket and tax will be (let's say $425), and it will happily charge your credit card for $425 immediately. You must click on the "Domestic Flight Notice" (which is one link among half dozen non-mandotory clicks) to see this fine print:

Where this coupon is issued for transportation, or services other than air travel, specific terms and conditions may apply. These terms and conditions may be included in the ticket set or may be obtained from the issuing company or agent.

Nowhere did it mention the specific fee for checked luggage. When you get to the airport counter, the agent will tell you it costs $25 to check the first bag, $35 for the second. Think about it, you're already at the airport with your bags, you already paid for your ticket and it is non-refundable. What do you do?

Anyway, I wasn't using it as an actual anology. Just making a light-hearted remark to draw parallel with this whole incident. I do hope the OP have a safe and uneventful flight.


gaforces
United We Stand, Divided We Fall

join:2002-04-07
Santa Cruz, CA

1 edit

said by Yikes2000:

said by scott2020:

said by Yikes2000:

In the US, most airlines are now charging checked baggages. I can see the following ruckus at the airport: "What!? I have to pay $25 for checking my luggage!? That is unethical and deceptive! You didn't tell me that when I bought my ticket online. I demand you change this policy immediately! Hey, get your hands off me! What do you mean I can't board the plane!? You're not letting me fly for making a legitimate complaint!? Just wait until I get to a computer, I'm going to write a long drawn out blog to shed some light on this injustice."
You aren't serious are you? Are you now arguing for the sake of argument? Every airline publicizes more than a person can count how much checked bags will be. Most don't even let you complete the booking of the ticket without again telling the traveler how much all the fees will be.
Actually, no they don't. Go to Travelocity.com and book a flight from LAX to NYC and see for yourself. The site tells you how much the ticket and tax will be (let's say $425), and it will happily charge your credit card for $425 immediately. You must click on the "Domestic Flight Notice" (which is one link among half dozen non-mandotory clicks) to see this fine print:

Where this coupon is issued for transportation, or services other than air travel, specific terms and conditions may apply. These terms and conditions may be included in the ticket set or may be obtained from the issuing company or agent.

Nowhere did it mention the specific fee for checked luggage. When you get to the airport counter, the agent will tell you it costs $25 to check the first bag, $35 for the second. Think about it, you're already at the airport with your bags, you already paid for your ticket and it is non-refundable. What do you do?

Anyway, I wasn't using it as an actual anology. Just making a light-hearted remark to draw parallel with this whole incident. I do hope the OP have a safe and uneventful flight.
Draw parallel all the different alleged unethical business practicers.
My favorite is UP TO. 2nd are rebates ...
--
There is no greater sign of a general decay of virtue in a nation, than a want of zeal in its inhabitants for the good of their country. ~ Joseph Addison

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