batray123
join:2009-06-27
Van Nuys, CA
| arris tm502g & linksys wrt54gs!! GRRR
ok im new at this...ive looked through these post and am deeply confused....i have a arris tm502g (modem, i think) and a linksys wrt54gs (router, right?)
ok a few problems
1. i do everything the set up thing tells me to do and i get no connection to the router from my modem...or which ever way it goes.
2. i dont know what i am doing and i just want to play online with my ps3(so i am blinded with rage)
3. the "helpfull" people at the cable company wont help me...
does is matter if it is a (linksys wrt54g or linksys wrt54gs?)
anything would help  |
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koshoka
join:2006-12-01
Pottsville, PA | Do you have connectivity to the internet through the router if you are hardwired (ethernet)? |
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batray123
join:2009-06-27
Van Nuys, CA | reply to batray123
um do i just plug it in? |
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batray123
join:2009-06-27
Van Nuys, CA
1 edit | reply to batray123
am i doing something wrong? |
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batray123
join:2009-06-27
Van Nuys, CA | reply to batray123
no it does not work directly... i do every thing the set up thing tells me to do but still it does not work!! |
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koshoka
join:2006-12-01
Pottsville, PA
| reply to batray123
Assuming your modem is working...you ran the CD that came with your router, and you have it wired correctly...
*unplug the modem and the router.
*plug in the modem. Wait for all the lights to come back on
*plug the router in
*restart your computer
*see if you can get online
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*******
Disclaimer: I am a Comcast employee. Any statements are my own and should not be construed as official Comcast communications. |
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batray123
join:2009-06-27
Van Nuys, CA | reply to batray123
ok |
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daveinpoway
Premium
join:2006-07-03
Poway, CA | reply to koshoka
Since the Arris modem has a built-in battery, unplugging it from the wall will not reset it. You need to use the reset button on the modem. |
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