thrakkerzog
join:2004-09-29
Allentown, PA
| RCN telephone, really bad hum
I got back from vacation last week, and my phone has a really bad hum. We had significant rainfalls in the Lehigh Valley, so I figured that something got wet and that it would resolve itself. It didn't, so I called up RCN and scheduled somebody to take a look.
The day before the tech was to arrive the hum stopped, so I canceled the visit. Now, about 4 days later... it's back!
I've tried several phones -- it's not the set, but the line. Any thoughts? |
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lilhurricane
Crunchin' For Cures
Premium,Mod
join:2003-01-11
Purple Zone
clubs: 
 ·Comcast
Host:
TV over IP
Software
RCN
Inside Insight
Team Discovery
| said by thrakkerzog  :The day before the tech was to arrive the hum stopped, so I canceled the visit. Now, about 4 days later... it's back! Reschedule the appt for them to check it? |
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thrakkerzog
join:2004-09-29
Allentown, PA
| Obviously. 
I was just hoping to hear "Hey, I have that problem too!" or something of the like.
I'm just concerned because I'm pretty sure I'll get charged if they show up and the issue has resolved itself. |
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lilhurricane
Crunchin' For Cures
Premium,Mod
join:2003-01-11
Purple Zone
clubs:
·Comcast
Host:
TV over IP
Software
RCN
Inside Insight
Team Discovery
| Can you sing a few bars?
Hummmm
Good luck, thrakkerzog - hopefully they will not charge you, as it's been an ongoing issue you've now documented in the forum. |
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Clearpix
join:2008-01-17
Wilmington, DE | reply to thrakkerzog
Try this: take the jumper out (separates your inside wiring) and plug an old wired phone that you know is good into the jack on the box on the back of your house if you have one and see if it is bad there. If it is... it is their problem not yours. |
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fhaber
Enhanced For Lynx
join:1999-11-23
New York, NY
·RCN CABLE
| I don't know how RCN does it in Lehigh, but here in very highrise Manhattan, they just *can't* have hum in their equipment. It's all fiber to a cage in the basement.
OTOH, partially grounding one side of the metallic pair *inside* your premises can sure do it. Hum is one of the classic symptoms of that. All it takes is a pinhole insulation break and some leakage to a wet timber or beam.
If you have copper to the street, could be there, too. I presume RCN cops to responsibility for that. |
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