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Forums » US Telco Support » Verizon » Verizon Fiber Optics » Looks like the announcement is announced...
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(topic move) [ fiber tech] "no room at the inn..." »
« [northeast] How to convince Verizon to build FIOS  
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The Folsom
Kindly Shut Your Noise Hole.
Premium
join:2003-01-31
Yucaipa, CA
·Verizon FIOS

 Looks like the announcement is announced...

»forums.verizon.com/vrzn/board/me···9#M11529

Verizon will be upgrading speeds Starting Monday 6/22

(1) What speeds are available and where?
10/2 -> 15/5 (all service areas)
20/5 -> 25/15 (all service areas)
20/20 -> upgraded to 35/20 in NYC only
50/20 -> No change

(2) Will it be an automatic upgrade? Or will I need to call?
It will not be an Automatic upgrade. It will be just like last year however there may be a pricing change of $5-10 more check with your local Billing rep on for exact amounts. You can reach them through 888-553-1555 and following the billing prompts for a representative.

(3) When can I call and what should I say?
You can call on Monday and ask to be upgraded to the higher speed and rebundle.

(4) How much will the upgrade cost?
The best person to ask would be the Verizon Billing office on Monday. However if you only had internet service and are month to month the upgrade is free since that price hasn't changed. This will also be a 1 year Terms of Service agreement

(5) Can I get the upgrade if have just have an Internet+phone bundle? How about Internet+TV bundles?

you can get the upgrade if you have a bundle or not

==========================================

I'll be calling Monday...
--
I started out with nothing. Today I am proud to say I still have most of it.

bronxlcsw

join:2005-09-21
Bronx, NY
I was about to go to staples and get a netbook. I will wait till monday and upgrade and pay the 99 dollars fee for the netbook. So i currently have 20/5 i can now bundle 35/15 in the Bronx???


deblin
Dark Side of the Moon
Premium,MVM
join:2001-09-01
Middletown, DE

reply to The Folsom
Sorry, mentioning this fluff thing again so any discussion related to it can continue in this thread from the other.

I'm hoping someone from Verizon can definitively explain this "fluff" thing and what it really means. I really hope it's not something like powerboost!
--
He who is not contented with what he has, would not be contented with what he would like to have. -Socrates

glinc

join:2009-04-07
New York, NY

2 edits
reply to The Folsom
its 6/21 i think

i'll be upgrading myself through my ordering site lol, instead of calling in.


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
Tee hee, more proof that all Vz employees are not told the same thing (the OP was quoting a Vz employee)


FiOS LIVE
So fast, it's LIVE

join:2008-11-25
Collegeville, PA

reply to deblin
I'm curious to know the details behind this "fluff" too. Sounds to me more like increased overhead or something.

On a side note: Speed tests indicate that I've lost up to 2 mbps only on my download side but upload is the same. What's the deal?


Agent Smith

join:2008-07-07
New York
reply to The Folsom
Everythings the same since months never changed


UofMiamiGrad
Premium
join:2001-02-03
Great Neck, NY

reply to The Folsom
I'll be curious to see what the price increase is from my 20/20 triple play bundle, currently $99.95/month, to the 35/20 with a triple play bundle. If it is not much, I may get that extra 15 Mbps down. Wished Verizon had upped the ante with Cablevision though and put out a package to compete with OOL Ultra. I'm sure they will eventually.


Agent Smith

join:2008-07-07
New York

1 edit
reply to The Folsom
They probably competing with boost users that is 30/5 tier.

They not going to do 100Mb yet cause of the $300 activaton fee to get the Ultra plan on cable maybe when the fee gets lower then verizon will plan it.


Archivis
Your Daddy
Premium
join:2001-11-26
Earth
·Verizon FIOS

reply to The Folsom
I wonder if I can downgrade my second tier down to first tier.

I believe when I started, my second tier was 15/2 or something and now their first tier is 15/5.

I don't need 25/15.
--
'A government big enough to give you everything you want, is strong enough to take everything you have.' -Thomas Jefferson -

stevofc

join:2009-03-10
Pittsburgh, PA
reply to The Folsom
That doesn't even make sense...

Why wouldn't the 20/20 tier change?

There has to obviously be a price increase for the current 20/5 people to go to 25/15 or else the 20/20 people are getting screwed...

KenAF

join:2006-01-23
Arlington, VA


2 edits
said by stevofc See Profile :

That doesn't even make sense...

Why wouldn't the 20/20 tier change?

There has to obviously be a price increase for the current 20/5 people to go to 25/15 or else the 20/20 people are getting screwed...
There is a $5 to $10/mo increase for bundle customers to jump from 20/5 to 25/15. The amount of the increase varies by area and plan.

Customers with 20/20 are free to change their plan. If you prefer 25/15, you can switch with a call on Monday. Customers always have the freedom to change their tier; customers are never locked into a certain tier.

Some people feel that the extra 5Mbps upload is worth a premium. Others do not. Verizon lets you decide.


Agent Smith

join:2008-07-07
New York
reply to The Folsom
"20/20 -> upgraded to 35/20 in NYC only"

I have 20/20 so Monday ill call to have 35/20 you should get 20/20 then Monday 35/20.


aaronwt
Premium
join:2004-11-07
Woodbridge, VA
reply to The Folsom
I'm hoping they will decide to offer the 35/20 in other competitive areas.

Chaser

join:2008-11-10
Edmonds, WA


1 edit
reply to The Folsom
Over here in Edmonds, WA, I'm currently subscribed to the Triple Play Plan for $99/month. My internet speed is 10/2. I called them and asked how much it would cost to get the upgrade to 15/5, and they said that it will cost an extra $10/month.

I was so hoping that it was going to be for free, oh well.


ztmike
Mark for moderation
Premium
join:2001-08-02
Michigan City, IN
·Comcast


1 edit
reply to The Folsom
said by The Folsom See Profile :

»forums.verizon.com/vrzn/board/me···9#M11529

Verizon will be upgrading speeds Starting Monday 6/22

(1) What speeds are available and where?
10/2 -> 15/5 (all service areas)
20/5 -> 25/15 (all service areas)
20/20 -> upgraded to 35/20 in NYC only
50/20 -> No change

Well those entry speeds just shat all over Comcasts "omgzitsDocsis3!" speeds, not to mention no caps on FiOS..to bad Verizon sold off my entire state. : /

martinburger

join:2008-01-01
Woodmere, NY
reply to The Folsom
I currently am "grandfathered" in the 30/5, would they be able to give me 30/15?

If 20/5 -> 20/15 then would 30/5 -> 30/15?


Gary A

join:2008-03-02
Odessa, FL
·Embarq
·Verizon FIOS

reply to Chaser
said by Chaser See Profile :

Over here in Edmonds, WA, I'm currently subscribed to the Triple Play Plan for $99/month. My internet speed is 10/2. I called them and asked how much it would cost to get the upgrade to 15/5, and they said that it will cost an extra $10/month.

I was so hoping that it was going to be for free, oh well.
I also have the 10/2 in my triple play. They won't upgrade you to the new minimum speed of 15/5 for free!?! Well that ticks me off. I was planning to call on Monday for the "free upgrade" after reading these posts over the past several days. That's what I get for listening to rumor and speculation.

Chaser

join:2008-11-10
Edmonds, WA

said by Gary A See Profile :

said by Chaser See Profile :

I was so hoping that it was going to be for free, oh well.
I also have the 10/2 in my triple play. They won't upgrade you to the new minimum speed of 15/5 for free!?! Well that ticks me off. I was planning to call on Monday for the "free upgrade" after reading these posts over the past several days. That's what I get for listening to rumor and speculation.
Well, the price differs from state to state. So, you just might be lucky. Furthermore, the person I spoke to said that the prices were "tentative," but I didn't ask for an explantion.

Cogdis

join:2007-03-26
Floral Park, NY
·Verizon FIOS
·RoadRunner Cable
·Teleblend
·ViaTalk

reply to FiOS LIVE
said by FiOS LIVE See Profile :

I'm curious to know the details behind this "fluff" too. Sounds to me more like increased overhead or something.

On a side note: Speed tests indicate that I've lost up to 2 mbps only on my download side but upload is the same. What's the deal?
Ever since I got Fios in August of last year I always get 24-25 Mb/s on the upload (20/20 package). My download never goes past 19.7, but the upload gets 25% more than it should.

I wonder if I change to the 25/15 if I'll end up getting 20 up lol...
-
Forums » US Telco Support » Verizon » Verizon Fiber Optics(topic move) [ fiber tech] "no room at the inn..." »
« [northeast] How to convince Verizon to build FIOS  
page: 1 · 2 · 3 · 4 ...32 · 33 · 34


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