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« [Line Problem] DSL down for 2 weeks--Earthlink can't fix it  
page: 1 · 2
AuthorAll Replies

awluck

join:2000-05-24
Duluth, GA
Dead ?

Can't get to Earthlink hosted domain or earthlink.net or earthlink.com.
--
.sig under development

awluck

join:2000-05-24
Duluth, GA
Power outage


Joe Doggs

@covad.net

reply to awluck
Same here in SF bay area 415 AC. I can ping DNS servers altho the delay seems much larger. In the 80 ms range. Normally 20MS range. All connects test ok and show that I am "up" but can't go anywhere. I am using default public network to reach Internet but also can't reach EL on the web either


bobx

join:2001-02-11
Novato, CA
reply to awluck
I can get to everywhere on the net except earthlink.net. DNS working.

Bob


Joe Doggs

@covad.net
reply to awluck
Power outage? Where?


DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT
·Stephouse Networks
·magicjack.com
·EarthLink


1 edit
reply to awluck
www.earthlink.net, kb.earthlink.net and home.earthlink.net all resolve to IPs, but personal web space and hosted domains don't load. Probably a power and/or server outage.

EDITED: I was being scatterbrained and misunderstood what my software told me.


drjsg

@comcast.net
reply to awluck
dead here in PA


bobx

join:2001-02-11
Novato, CA
reply to awluck
I called the 888 number and there is a message that you may have problems connecting to the Earthlink web sites. They say they are working on it.

Bob


bobx

join:2001-02-11
Novato, CA

reply to DrStrange
said by DrStrange See Profile :

www.earthlink.net, kb.earthlink.net and home.earthlink.net all resolve,
None of those resolve for me. Perhaps you have the pages in your cache. Clear your cache and try again.

Bob


lva

@covad.net
reply to awluck
yah, here in socal, can not get to earthlink site only. everything else works as usual. usually when this happens i can't even access the internet, so this time is not so bad. just can't get emails yet.


yawker

@agrangecapital.com
reply to awluck
Has been out here in nyc since about 8:50am.


DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT
reply to bobx
Sorry, let me clarify my previous post, as I misunderstood what some of my software was telling me:

I can ping home.earthlink.net and www.earthlink.net, meaning that DNS resolves to an IP. I can't load any pages.


Joe Doggs

@covad.net
reply to awluck
I can ping those as well from SF bay area. Same problem no page load. Looks like EL is having "issues" this AM


AtWork

@sbcglobal.net
reply to awluck
Our company e-mails and DNS is down. Going to go pay a visit to the legal dept for possible legal action.


bobx

join:2001-02-11
Novato, CA
reply to DrStrange
Yes, that is my problem also. I can ping but pages do not come up.

Bob


EECo_Joe

@pacbell.net
reply to awluck
It is out in San Mateo, California. No email. My shopping cart, home page, tech support are all down. I hope everybody makes sure to demand a refund for the service down time.


DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT
·Stephouse Networks
·magicjack.com
·EarthLink


1 edit
reply to awluck
Earthlink POP3 and webmail [earthlink.net etc. addresses, not hosted domains] are working, as is myaccount.earthlink.net. Nothing else is loading. Normally, my.earthlink.net loads when signing out of Earthlink webmail. What's loading now is a skeleton of the normal page with a notice that the site is experiencing technical difficulties.


JayB

@verizon.net

reply to awluck
Down here in Socal too. Called customer support, waited 30 minutes to get a person (who sounded like they were from India) on the line. Totally no help. I couldn't even get them to tell me how long it was going to be down.

I'm losing a lot of money right now. I've been using Earthlink hosting for the last 7 years, but I think I will need to change services. I can let 1-2 hours go, but this is ridiculous.

Anyone able to get an answer from these guys?


DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT

2 edits
reply to awluck
Check it now. My personal webspace just loaded. It's been down all day.


bobx

join:2001-02-11
Novato, CA
I can get to the "My Account" page but not anywhere else.
-
Forums » Selected ISP Support » Earthlink DSL« [Line Problem] DSL down for 2 weeks--Earthlink can't fix it  
page: 1 · 2


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