US Cable Support > OptimumOnline > Terrible Speeds, Brooklyn NY

Terrible Speeds, Brooklyn NY

Me too. It's been up and down since around the 3rd week of December. I'm on Boost though. My speed will vary from 29,000kbps to 2,000kbps down. There's no obvious pattern to it. Cablevision has been here numerous times. Each with a "higher level" tech. They've confirmed it's nothing on my end. They've witnessed the speed fluctuation. They've made no discernible changes though.

You should post your zipcode. I'm 11237.

Make sure you run your speed tests wired straight from modem sans any router.

reply to MuDvAyNe
Cablevision at first thought it was a noise issue but they've said if you're above 30 db that shouldn't be an issue. I'm usually close to 40 db. Your power levels seem close to mine.

reply to cseeman
I am in 11228. I have a friend over in 11219 and Cablevision told him to change his modem. He still has the same issues that I have.
--
Mets, Cowboys, Devils

reply to MuDvAyNe
Pretty much the same when connected directly to the modem. It has to be an OOL problem but who knows when it will be fixed.
--
Mets, Cowboys, Devils

They changed my modem twice last week. Had a Motorola Surfboard 5120, changed to 5222 and then another 5222. This despite the fact they've already acknowledge it's a system issue and note within my residence.

reply to MuDvAyNe
TERRIBLE Speeds. I'm going to HOUND Cablevision until they're sick of hearing from me.

reply to MuDvAyNe
11234 here. Getting max 1300KB/s right now. At peak it goes down to 1000KB/s, the most I usually get is 1500KB/s. I am a Boost subscriber.

Given the issues I have had in the past (you can see my 10+ page thread about network issues), a part of me just wants to keep my mouth shut and live with it. But I'm a "power user" as you people also may be so it bugs me a little bit.

A tech has been here once, yesterday. That's all I will allow. I'm not wasting any time with these people. My splitters are all brand new. My modem is working fine. All the connections on the pole are tight. My signals are normal. FIX IT ON YOUR END DAMN YOU! Stop wasting my time making me wait for your tech monkeys to come on my only day off.

reply to MuDvAyNe
Well it's 1am now and I am able to download at 1mb. Still lower than advertised but I am guessing my area must have an overload since it is Sunday night and most people are not online at this time. OOL needs to fix this asap!
--
Mets, Cowboys, Devils

reply to MuDvAyNe
HORRIBLE day after day!
I keep calling and nothing changes.

reply to MuDvAyNe
I am completely disappointed by OOL. We all should drop OOL and go with Verizon. We might get a discount if we can get enough people to switch. Let me know if anyone interested.

reply to MuDvAyNe

If I was getting 1mb during the day I wouldn't mind that much. Being able to only get 300kb or less is unacceptable. I might as well get
Dsl for that speed. Being that it takes Monday early morning to even use my connection is unacceptable
--
Mets, Cowboys, Devils

reply to Rasstar

reply to MxxCon

Their advertisements are still misleading though. Someone should call them on it. They at least need a clear disclaimer.

all of their ads always say "up to". and when you sign up for a service you are agreeing to their definition of all the terms.

reply to MuDvAyNe


but



and



So why the big difference? What I'm actually experiencing is the horrible low speeds so the difference might indicate where the trouble is.