  mustang46
join:2005-05-06 Roseville, MI
2 edits | New Firmware for my SB 5100
Anyone else get this?... I power-cycled my modem and lo and behold: 2008-09-12 17:53:04 6-Notice E112.0 SW download Successful - Via Config file 2008-09-12 17:52:21 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5100_speedtierextreme2_c01.cm
Software Version: SB5100-2.3.7.0-GA-00-NOSH Hardware Version: 3 MIB Version: II GUI Version: 1.0 VxWorks Version: 5.4 |
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 boehmb
join:2003-04-21 Glenview, IL | Yes, here too. |
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  tshirt Premium,MVM join:2004-07-11 Snohomish, WA
·Comcast
| reply to mustang46 Just tried it (used the "Restart Modem" button on the config page) Now have that software version AND for the first time in a long while my modem shows the config file downloaded in the log 2008-09-12 14:38:11 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5100_speedtierextreme2_c01.cm I wonder what else it does. |
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 apaxi
join:2005-08-29 Charleston, SC
| reply to mustang46 Oy! I'm back to the old SB5101 incompatible config file issue that is preventing me from getting the firmware update. It took Comcrap 1 month to figure out how to reregister my modem last time to fix this. Here we go again... does anyone have any tips to get this quickly resolved so I can get the SB5100 update? |
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  MalibuMaxx
join:2007-02-06 Chesterton, IN | reply to mustang46 SW Download INIT - Via Config file d11_m_sb5100_silver_c01.cm
SW upgrade Failed after download - Incompatible SW file
Same old config file here... |
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  dadkins Can you do Blu? Premium,MVM join:2003-09-26 Hercules, CA | reply to mustang46 Not yet...
Software Version: SB5100-2.3.2.5-SCM01-NOSH Hardware Version: 1 MIB Version: II GUI Version: 1.0 VxWorks Version: 5.4 -- Think outside the Fox... Opera |
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 apaxi
join:2005-08-29 Charleston, SC
| reply to mustang46 I'm an idiot. When I asked Comcast to fix the incorrect SB5101 config issue, I got downgraded from the Speedtier config to the Silver. Apparently I was getting 8mbps for the 6mbps price. Even better, it is still attempting to download the incorrect SB5101 config file. |
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 inferno
join:2008-07-06 | I see it also 
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 apaxi
join:2005-08-29 Charleston, SC
| Does the incorrect SB5101 config file that keeps trying to get pushed to my modem prevent my SB5100 from grabbing the latest firmware? They reprovisioned my account and I am still getting the incorrect file. Are there any comcast techs on this forum that can look into my issue? |
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 plat2on1
join:2002-08-21 Hopewell Junction, NY clubs:
| said by apaxi :Does the incorrect SB5101 config file that keeps trying to get pushed to my modem prevent my SB5100 from grabbing the latest firmware? They reprovisioned my account and I am still getting the incorrect file. Are there any comcast techs on this forum that can look into my issue? yes it will prevent you from downloading the firmware update |
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 apaxi
join:2005-08-29 Charleston, SC
| Is there anything else I can say to the techs to get them to push the correct config file? I thought reprovisioning would fix it. I had to go through the walled garden, etc... (which fixed this issue several months ago), but it did not help this time. |
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  lilhurricane Crunchin' For Cures Premium,Mod join:2003-01-11 Purple Zone clubs: 
·Comcast
Host: TV over IP Software RCN Inside Insight Team Discovery
| reply to mustang46 Got it here:
Software Version: SB5100-2.3.7.0-GA-00-NOSH Hardware Version: 3 MIB Version: II GUI Version: 1.0 VxWorks Version: 5.4
2008-09-12 13:56:50 6-Notice E112.0 SW download Successful - Via Config file 2008-09-12 13:56:29 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5100_speedtier_c01.cm -- ~Safe Hex~ Team Discovery ~ Project Hope ~ Like A Hurricane~ |
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  EG The wings of love Premium join:2006-11-18 Union, NJ
| reply to mustang46 After seeing this thread, I reset my 5100 to factory defaults and re-booted. Now I too have received that version of firmware.
After posting many times here and at other forums that the modem no longer displays the config file info among the error log entries, low and behold, and after about a year, it once again displays the config file info...
There must be a God !!! 
Maybe we shouldn't be so loud about it as they may find out and disable it once again !?!  -- Let us never forget 9/11..... |
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 apaxi
join:2005-08-29 Charleston, SC | You all are killing me here, and comcast tech doesn't seem to know how to fix my issue... |
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 chakotay2
join:2002-02-26 South Jordan, UT | reply to mustang46 Looks like 5101 got one too: SB5101N-2.7.2.0-GA-00-NOSH
2008-09-12 21:33:10 6-Notice E112.0 SW download Successful - Via Config file 2008-09-12 21:32:00 6-Notice E102.0 SW Download INIT - Via Config file d11_m_sb5101_speedtier_c01.cm |
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 inferno
join:2008-07-06 | btw, does this make our internet faster?? whats the point in the upgrade? |
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  EG The wings of love Premium join:2006-11-18 Union, NJ
| said by inferno :btw, does this make our internet faster?? whats the point in the upgrade? It's not necessarily an "upgrade" per say, it is an update.
Any potential corrections and or improvements in the firmware code may not be outwardly apparent to the end user.. -- Let us never forget 9/11..... |
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 apaxi
join:2005-08-29 Charleston, SC 1 edit | reply to inferno The SB5100/SB5101 invalid config file issue occurred a few months ago, but I thought it had been resolved. Apparently not for me. |
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  EG The wings of love Premium join:2006-11-18 Union, NJ
| said by apaxi :Usually just bug fixes in the firmware that most likely will not be noticeable. I thought I said that... ?  -- Let us never forget 9/11..... |
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 apaxi
join:2005-08-29 Charleston, SC | That's what happens when two people reply at the same time. Sorry about that. |
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