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TKJunkMail
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2 edits
 Comcast has new Acceptable Use Policy besides the 250GB cap

Comcast has also rolled out a NEW AUP besides instituting a 250 GB cap.

»downloads.comcast.net/docs/Comca···licy.pdf

Basically, if Comcast wants to drop you, this AUP gives them about 50 different ways for them to do that, no matter how you use the service.

It also includes the new 250GB wordings.

Mod Note: Recent Forum History on the bandwidth limitations: »Comcast High Speed Internet FAQ »Does Comcast have bandwidth use limits?

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Rick
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join:2001-02-06
Waterbury, CT
clubs:

Sounds fair to me. 250 gigs is very generous given the numbers we've seen from talk of other providers.

I would also point out that the new terms say that violators could be asked to "move to a commerical service".
Many have wondered on this forum whether Comcasts caps on their business connections are as restrictive in terms of caps. That would seem to answer that and would seem to suggest that people who wanted more than the 250 gig caps could simply move to a business connection if available to them.

Lastly, I do think it's important that Comcast make available to customers a bandwidth meter of some sort that will be the official measurement tool. While most will not come close to the 250 gig caps..those who do will have a legitimate complaint if that isn't provided I think.
You can't ask for people to now have a fixed cap and number they must go by..and no way to gauge where they stand in relation to it.

Other than that..it all sounds fair to me.
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76352653

join:2008-07-06
Newark, DE
reply to TKJunkMail
Yeah Comcast, only took 7 years for a definition.


TKJunkMail
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1 edit
reply to Rick
said by Rick See Profile :

Lastly, I do think it's important that Comcast make available to customers a bandwidth meter of some sort that will be the official measurement tool.
That isn't in the works. At least for now.

»help.comcast.net/content/faq/Fre···tracking
How does Comcast help its customers track their usage so they can avoid exceeding the limit?

There are many online tools customers can download and use to measure their consumption. Customers can find such tools by simply doing a Web search - for example, a search for "bandwidth meter" will provide some options. Customers using multiple PCs should just be aware that they will need to measure and combine their total monthly usage in order to identify the data usage for their entire account.
If you are a WINDOWS user, you can use the FREE Netlimeter 2 Monitor to do this. Put on each PC and total the numbers.
»www.netlimiter.com/download.php

And some home routers have bandwidth monitors built in - which would be more accurate and easier to use in a multiple computer household.

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Rick
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clubs:
IMHO..they need to put it in the works so there's an official reading that will be there to arbitrate any disputes.
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sturmvogel
Obama '08

join:2008-02-07
Houston, TX

reply to Rick
said by Rick See Profile :

Sounds fair to me. 250 gigs is very generous given the numbers we've seen from talk of other providers.

I would also point out that the new terms say that violators could be asked to "move to a commerical service".
Many have wondered on this forum whether Comcasts caps on their business connections are as restrictive in terms of caps. That would seem to answer that and would seem to suggest that people who wanted more than the 250 gig caps could simply move to a business connection if available to them.

Lastly, I do think it's important that Comcast make available to customers a bandwidth meter of some sort that will be the official measurement tool. While most will not come close to the 250 gig caps..those who do will have a legitimate complaint if that isn't provided I think.
You can't ask for people to now have a fixed cap and number they must go by..and no way to gauge where they stand in relation to it.

Other than that..it all sounds fair to me.
This isn't "generous". It is better than what the other providers offer. So, compared to garbage, it is better.

Also, "could" be asked to move to a commercial service is very misleading:

1. I did ask to move to a business class service and was refused.

2. Business and commercial are two very different services, especially in price. So when saying to move to commercial, most people would think business, while commercial is very expensive and they probably could not afford.
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sturmvogel
Obama '08

join:2008-02-07
Houston, TX

reply to Rick
said by Rick See Profile :

Sounds fair to me. 250 gigs is very generous given the numbers we've seen from talk of other providers.

I would also point out that the new terms say that violators could be asked to "move to a commerical service".
Many have wondered on this forum whether Comcasts caps on their business connections are as restrictive in terms of caps. That would seem to answer that and would seem to suggest that people who wanted more than the 250 gig caps could simply move to a business connection if available to them.

Lastly, I do think it's important that Comcast make available to customers a bandwidth meter of some sort that will be the official measurement tool. While most will not come close to the 250 gig caps..those who do will have a legitimate complaint if that isn't provided I think.
You can't ask for people to now have a fixed cap and number they must go by..and no way to gauge where they stand in relation to it.

Other than that..it all sounds fair to me.
It seems to me that you use commercial and business as interchangeable terms. In CC's world they are vastly different things.

Maybe then it would not sound that fair to you.
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Treason is a matter of dates

AVonGauss
Premium,MVM
join:2007-11-01
Boynton Beach, FL

reply to TKJunkMail
I am still neutral on the bandwidth cap issue in general, but if there is going to be a bandwidth cap, there needs to be an official record that is user accessible. It doesn't need to be in real-time, but it should reflect activity within 24 hours of the activity occurring.

The analogy I would use for comparison is your cellular company gives you (xx) minutes per month for a plan or tier, but you can't find out how many minutes you've used for the month. Seems kind of silly, no?

Hopefully this will be addressed before the official roll-out begins.


sturmvogel
Obama '08

join:2008-02-07
Houston, TX

said by AVonGauss See Profile :

I am still neutral on the bandwidth cap issue in general, but if there is going to be a bandwidth cap, there needs to be an official record that is user accessible. It doesn't need to be in real-time, but it should reflect activity within 24 hours of the activity occurring.

The analogy I would use for comparison is your cellular company gives you (xx) minutes per month for a plan or tier, but you can't find out how many minutes you've used for the month. Seems kind of silly, no?

Hopefully this will be addressed before the official roll-out begins.
I totally agree with you. In my opinion CC is trying to get out of the FCC order with as little work as possible and as liitle transparency and use to the subscriber as they could get away with. Nothing new here in my experience.
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Rob
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Kendall, FL
·Comcast


1 edit
reply to TKJunkMail
Comcast definitely needs to establish a tool that allows members to view up-to-date bandwidth usage as seen in the eyes of Comcast.

Yes, there are programs out there, and even firmwares (I use Tomato firmware that records all bandwidth usage).

But customers need to be kept abreast of their current usage as seen in the eyes of Comcast so they can adjust their surfing habits so they do not hit the caps.
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sturmvogel
Obama '08

join:2008-02-07
Houston, TX
Well said.


dar2

@comcast.net
reply to TKJunkMail
Will bit torrent throttling still be in place?

dr


TKJunkMail
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1 edit
said by dar2 :

Will bit torrent throttling still be in place?

dr
From what I read before, the FCC gave Comcast till 12/31/2008 to end it. So there are no guarantees when Comcast will stop that before year end.

And there is no new info in today's announcements on P2P throttling.
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beerbum
Premium
join:2000-05-06
Reading, PA
clubs:

reply to dar2
said by dar2 :

Will bit torrent throttling still be in place?

dr
yep.. use more than 250 gig in a month and your connection could be throttled - to zero.



Cabal
Premium
join:2007-01-21
Boston, MA

said by beerbum See Profile :

said by dar2 :

Will bit torrent throttling still be in place?

dr
yep.. use more than 250 gig in a month and your connection could be throttled - to zero.


I think you need to do more reading.

»Comcast 250GB Cap Goes Live October 1
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ncherry
Premium
join:2003-07-13
Monroe Township, NJ
·Comcast

reply to TKJunkMail
Wow 250GBytes (after all GB is giga-bytes not Gb - Giga-bits)! :-/

I take it this is really giga-bits so I'll stop pretending that it's giga-bytes now.

Notice that it lacks the listing of tools that Comcast will supply to say how much Comcast actually sees as your usage. I'm not happy with that. Either way I'll get a new image of OpenWRT or Tomato for my WRT54G so I can figure out how much traffic I think I'm running. I doubt my normal usage will exceed the 250Gb usage. I do send a lot of updates for my web pages but they're just web pages. Maybe I'll be able to compress them (need to look into that again).


TKJunkMail
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said by ncherry See Profile :

Wow 250GBytes (after all GB is giga-bytes not Gb - Giga-bits)! :-/

I take it this is really giga-bits so I'll stop pretending that it's giga-bytes now.
Well you would be taking it wrong. It is 250 GigaBYTES and not gigabits. In network terminology gigabits is used to measure speed and GIGABYTES is used to measure volume.
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ncherry
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Monroe Township, NJ
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said by TKJunkMail See Profile :

said by ncherry See Profile :

Wow 250GBytes (after all GB is giga-bytes not Gb - Giga-bits)! :-/

I take it this is really giga-bits so I'll stop pretending that it's giga-bytes now.
Well you would be taking it wrong. It is 250 GigaBYTES and not gigabits. In network terminology gigabits is used to measure speed and GIGABYTES is used to measure volume.
You are quite correct, I got it very wrong. In my work I deal with bits and bits per sec (I do a lot of throughput testing). Sorry about that. Even my WRT54G shows bytes. Man did I ever get that wrong.

Thanks!


ncherry
Premium
join:2003-07-13
Monroe Township, NJ
·Comcast

reply to TKJunkMail
There is one thing I'm not seeing (so far) and that is what exactly is "establish a specific monthly data usage threshold of 250 GB/month per account for all residential customers"? Is this the download usage, the upload usage or both? I suspect both.


TKJunkMail
Enjoy the sun
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join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
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said by ncherry See Profile :

There is one thing I'm not seeing (so far) and that is what exactly is "establish a specific monthly data usage threshold of 250 GB/month per account for all residential customers"? Is this the download usage, the upload usage or both? I suspect both.
They don't spell it out, but my take is that by using the term USAGE, it is a combined upload and download.
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