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Forums » US Cable Support » Comcast » Comcast HSI » Can someone tell me my provisioned rate
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Hardcore91

join:2007-07-20
77525

edit:
July 23rd, @07:07PM

 Can someone tell me my provisioned rate

what do you guys need? Im a newb at this stuff.


fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN
·Comcast

You don't know what speed tier you have? This might help: »Comcast High Speed Internet »What are the actual Provisioned Speeds?
--
»Celestia-this is a REALLY COOL program!!!

Hardcore91

join:2007-07-20
77525
well, Im supposed to be on the performance plus 8/2 plan. Its hard to tell what I have though cuz it shows powerboost on speed test sites.


fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN
·Comcast

said by Hardcore91 See Profile :

well, Im supposed to be on the performance plus 8/2 plan. Its hard to tell what I have though cuz it shows powerboost on speed test sites.
What speeds are test sites showing? If it's double 8/2, then you probably have 8/2. What does your billing statement say you have? Also, you can try calling Comcast and asking what speed tier you're on.
--
»Celestia-this is a REALLY COOL program!!!

Hardcore91

join:2007-07-20
77525
25Mb down 2Mb up


tshirt
Premium
join:2004-07-11
Snohomish, WA

reply to Hardcore91
said by Hardcore91 See Profile :

what do you guys need? Im a newb at this stuff.
Do you know what you pay per month?

Hardcore91

join:2007-07-20
77525
I have the triple play I think its 169.99 a month


tshirt
Premium
join:2004-07-11
Snohomish, WA

by your test results, I think you are getting at least 8/2 (in many areas this has increased to 16/2 for free)
you can call comcast and ask (online chat may or may not know) OR you can try a large download like this
»www.microsoft.com/downloads/deta···ylang=en
and see where your average ends up near the end. (a local tool like NetPerSec or similar allows you to monitor the download speed in real time)


Puffnstuff

join:2008-04-12
Jacksonville, FL
reply to Hardcore91
What information has comcast entered into your modem? Your provisioned rate information can be found there.


Michael2
Comcast Employee
Premium,VIP
join:2003-04-01
Nottingham, MD
reply to Hardcore91
Hardcore91,

If you would like to IM me with your modem's MAC (may be labeled as the HFC MAC), I will be happy to take a look and let you know what it is set for.

--
Comcast.net Help Forum Administrator.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ

reply to Puffnstuff
said by Puffnstuff See Profile :

What information has comcast entered into your modem? Your provisioned rate information can be found there.
Not always anymore...
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Forums » US Cable Support » Comcast » Comcast HSIComcast just put wireless equipment on a streetlight outside »
« [General] web page image problem  


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