said by CoxTech1 :

If spam is getting through and not being tagged as --spam-- in the subject line if you have it set to do so this would suggest our spam blocker doens't know it is happening. The first step to resolve this is to send it to spamreport@cox.net (as an attachment if using an email client). If you are using webmail just put a check in the boxes next to the appropriate messages and click the Spam button.