TK421
Premium
join:2004-12-19
Canada
| reply to Duchess44
Re: [MCE] XP SP3 Issues
Duchess, the same thing just happened on my old WindowsXP Home system.
I was lazy trying to install a service pack without properly preparing. I used MS Update to install SP3.. when it finished I restarted the computer but it would not get back to the desktop - it kept restarting. I tried "Last known good configuration" and it blue-screened. Got it to start in safe mode and now still waiting for system restore to hopefully bring me back.
I'll try to figure out where I went wrong if restore works.. probably borked because I didn't disable Comodo firewall and Avira before installing SP3. |
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Duchess44
Premium
join:2001-10-24
Chattanooga, TN
 ·Comcast
| Sounds like exactly what happened to me. It went right to the "do you want to start in the last known configuration" thing. I chose safe mode and had to system restore to an earlier time to get it back to desktop.
I didn't disable AVG when installing. Wonder if that was the issue? Probably not. |
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TK421
Premium
join:2004-12-19
Canada
edit:
May 7th, @01:50AM
| Yeah I just sat down at this machine to see if anyone else had the same thing happen. Still waiting for restore to finish...
[edit]
Ok system restore worked. I'm not anxious to tackle SP3 again tonight.. 
Three simple steps to to take when I am ready to try again:
1. Download the full SP3 installer rather than use Windows Update.
2. Close all open programs, disconnect from the network, and disable security software.
3. Unplug all non-essential devices (printer, external hard drives, camera).
Could add: And make sure to have a recent backup. |
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bcastner
Premium,MVM
join:2002-09-25
Chevy Chase, MD
clubs: 
 ·Verizon Online DSL
edit:
May 7th, @01:52AM
| reply to Duchess44
Promise me you will not go into Safe Mode if it happens again, and that you will not use System Restore. The choice if this happens again is to start XP in Normal mode.
1. Please check in Add or Remove Programs to see if there is an entry for Service Pack 3.
If so, Uninstall it. If you have IE7 or IE8(beta) installed, use Add or Remove Programs and uninstall.
2. Download the stand-alone SP3 package. This is 315mb, and will not be quick to download:
»www.microsoft.com/downloads/deta···ylang=en
3. When the download completes, reboot, and begin tapping frequently the "F8" function key. When the boot option menu appears, select Safe Mode (without Networking). Use as the Logon Name "Administrator" (without the quotation marks). Double click your SP3 dowload to install Service Pack 3.
4. Remember that if you see the Boot Option again after a restart, please choose to enter Normal mode.
When your Desktop finishes loading, reboot again.
Please advise of any issues you experienced.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users
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TK421
Premium
join:2004-12-19
Canada | I don't want to hijack the thread but I did try "normal" first, then "Last good," and finally safe mode - only then did it get to desktop. Back to you Duchess... |
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Duchess44
Premium
join:2001-10-24
Chattanooga, TN
·Comcast
| reply to bcastner
said by bcastner  :Promise me you will not go into Safe Mode if it happens again, and that you will not use System Restore. The choice if this happens again is to start XP in Normal mode. 1. Please check in Add or Remove Programs to see if there is an entry for Service Pack 3. If so, Uninstall it. If you have IE7 or IE8(beta) installed, use Add or Remove Programs and uninstall. 2. Download the stand-alone SP3 package. This is 315mb, and will not be quick to download: » www.microsoft.com/downloads/deta···ylang=en3. When the download completes, reboot, and begin tapping frequently the "F8" function key. When the boot option menu appears, select Safe Mode (without Networking). Use as the Logon Name "Administrator" (without the quotation marks). Double click your SP3 dowload to install Service Pack 3. 4. Remember that if you see the Boot Option again after a restart, please choose to enter Normal mode. When your Desktop finishes loading, reboot again. Please advise of any issues you experienced. Yes, I tried choosing Start in normal mode, or last known cofiguration. Both of them resulted in it going right back to that screen, in a loop. So I had to start in safe mode and do a restore.
Um, I posted above in my last post that I did that and there is no entry for SP3.
I have IE7 installed. Why do I need to remove it before installing SP3? I want IE7 and don't plan on removing it. |
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Duchess44
Premium
join:2001-10-24
Chattanooga, TN
·Comcast
| reply to TK421
said by TK421 :I don't want to hijack the thread but I did try "normal" first, then "Last good," and finally safe mode - only then did it get to desktop. Back to you Duchess... Yes, I did too. It just kept looping back to that same screen where you have to choose which start you want. |
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bcastner
Premium,MVM
join:2002-09-25
Chevy Chase, MD
clubs:
·Verizon Online DSL
| reply to Duchess44
The reason for removing IE7 is given here: »XP SP3 and IE6, IE7 & IE8 (Beta) - Important Information
It is not absolutely necessary. But it does make very difficult the process of doing an in-place repair reinstallation in the future.
We will reinstall IE7 when SP3 has been fully installed.
My primary concern at the moment is that you cannot successfully revert a Service Pack installation by using System Restore. Your computer is presently in a completely unknown state, with pieces of Service Pack 2 and pieces of Service Pack 3 installed side-by-side. The only reason this is not completely obvious, is that you are using an archived set of registry hives. This has to be remedied.
--
============
MS-MVP 2004 - -2008, ASAP Member
Users Helping Users
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Duchess44
Premium
join:2001-10-24
Chattanooga, TN
·Comcast
edit:
May 7th, @12:45PM
| Ok so if I uninstall 7, will I have 6? Sorry if this seems a dumb question.
Also, as I said, when I rebooted the last time, it would only boot into safe mode. What if this is the issue again?
And I checked and I do have MCE 2005. It was in the add/remove programs |
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