Need help troublshooting random disconnects Okay troubleshooters, here is my problem: Random disconnects at the modem. Specs are as follows:
SNR: 38.4 dB
Pwr: This one bounces between -4.0 to +2.5 dB
Freq: 31296000 Hz
Pwr: This also bounces from 38 dB to 55 dB
Thought, suggestions. Is it my inside cable that could be the culprit? The house is 5 yrs old, and the outlet I'm using has not be in use prior to today. Any other details I can provide as needed.
[Mod Note: post moved to create a separate topic. skj]
The downstream is fine; the variance you are seeing is normal. However, the upstream is your problem. Could be a loose coax connection somewhere, bad splitter, poorly installed connector, crimp-on/twist-on fittings, or damaged run of coax to name a few possible causes.
reply to TriCity Wa
I was afraid of that. I'd almost be that there is a staple in the cable somewhere in the middle of the house.
I'll probably just run a new coax from the box to this culprit outlet and see if that makes my life easier.
You should have no more than one splitter between where the cable enters the house and the modem's input. Splitters should be good-quality (not Radio Shack or WalMart) 5-1000 MHz units. Cables should be RG-6 (preferably Quad-Shield) with compression (not twist-on or crimp-on) connectors.