 2 edits | Need help troublshooting random disconnects Okay troubleshooters, here is my problem: Random disconnects at the modem. Specs are as follows:
Moto SB5101
Downstream:
723000000 Hz SNR: 38.4 dB Pwr: This one bounces between -4.0 to +2.5 dB
Upstream:
CH 4 Freq: 31296000 Hz Pwr: This also bounces from 38 dB to 55 dB
Thought, suggestions. Is it my inside cable that could be the culprit? The house is 5 yrs old, and the outlet I'm using has not be in use prior to today. Any other details I can provide as needed.
[Mod Note: post moved to create a separate topic. skj] |
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 defiantMVM join:2000-09-04 Monroe, MI kudos:2 | The downstream is fine; the variance you are seeing is normal. However, the upstream is your problem. Could be a loose coax connection somewhere, bad splitter, poorly installed connector, crimp-on/twist-on fittings, or damaged run of coax to name a few possible causes. |
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 | reply to TriCity Wa I was afraid of that. I'd almost be that there is a staple in the cable somewhere in the middle of the house.
I'll probably just run a new coax from the box to this culprit outlet and see if that makes my life easier.
Thanks! |
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 | You should have no more than one splitter between where the cable enters the house and the modem's input. Splitters should be good-quality (not Radio Shack or WalMart) 5-1000 MHz units. Cables should be RG-6 (preferably Quad-Shield) with compression (not twist-on or crimp-on) connectors. |
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