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Forums » O Canada! » Canadian » Rogers » Rogers Overages will be Chargeable as of Jan. 1st 2008
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[ Express] New Scientific Atlanta Modem Old Belkin Router »
« RESOLVED Forced to indirectly pay Rogers services for a yr.  
page: 1 · 2 · 3 · 4 · 5 · 6 · 7
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TelecomZombie

@rogers.com

 Rogers Overages will be Chargeable as of Jan. 1st 2008

According to my info all Rogers Hi-Speed internet customers will be charged above their monthly cap $1.25 per additional gig in 2008.
Throttling will be Free.

Happy New Year from Robbers !!


jono181

join:2004-06-05
Toronto, ON
What do you mean throttling will be free?


rbmk

join:2007-02-18
Toronto, ON
·Rogers Hi-Speed

reply to TelecomZombie
My usage stuck on Nov 27, so obviously it has issues. If they start charging people, then they better fix that first.

Also they will not remove throttling, because cable has a very weak TDMA(CDMA?) upstream, which p2p heavily relies on. Without throttling being there, the system will choke.


Sears

@rogers.com

reply to TelecomZombie
Well if this comes to pass, I will finally ditch rogers for good. Throttling and charging for overuseage, thats a bit much for me.

Considering that most days I can't even login, and when I can the meter is messed up. Like the previous poster, mine is still stuck in November.


Rogers user

@rogers.com
reply to TelecomZombie
Arent they supposed to give us 30 days notice for this kind of change?


TelecomZombie

@rogers.com
reply to TelecomZombie
Rogers will be warning subscribers via their invoicing with a 3 month grace period.


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
No, they don't need to give 30 days notice.

Note that this is anonymous rumour at this stage. It was supposed to start happening this fall ... they still haven't got the usage meter working properly.


lalalaaaaaa

@rogers.com

said by sbrook See Profile :

they still haven't got the usage meter working properly.
meaning that if they Charge for going over you can take them to court because the usage meter is not 100% working.
so you and rogers dont know the real usage unless you run a Usage Program on your computer(s).

and users can use the BBR website as evidence to it not working 100%


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
even running a usage program on your compy doesn't help if you have a network.


Kalnick

@cvgs.net

reply to sbrook
said by sbrook See Profile :

No, they don't need to give 30 days notice.
Actualy I do belive that under the new comsumer protection laws they do need to give 30 days notice of the emplamentation of the charge for overage program. Till now they have only said that charges may apply and have yet to charge overage on Extreme or below accounts.


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed

Host:
Rogers
Bell Canada
Looking at the Consumer Protection Act (which is a real mine field!), while this is true, the thing is that the basis on which they are implementing this ALREADY exist in the terms of service, so this is not an amendment as such.

One interesting thing though is that when they DO make amendments, renewals or extensions, they must offer you one of cancellation, or acceptance of the service unchanged.


Kalnick

@cvgs.net
I belive that if you chose to cancle the service for a change of service matter that they are unable to charge you any penalties


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
You can argue that you shouldn't be charged ... but they CAN and WILL do so.


Kalnick

@cvgs.net

If they implament a change in there TOS (This would include caps, charges ect...) and if you disagree with these changes you are able to terminate your service. Since usage of the service on your part indicates that you agree to comply with the TOS (as per the TOS). You have no other alternative but to cancle your service with them. Since they have change the service that you are paying for any previous comitments or contracts should be null and void should you decide not to accept the new TOS. I'm prety sure that is covered in the consumer protection act.


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed

Host:
Rogers
Bell Canada
There's nothing in the CPA that suggests that they can't charge any early termination fees. Therefore, you SHOULD be able to continue on AS BEFORE.

Implementing caps and charges etc is still within the existing terms of service ... that's the problem.


lalalaaaaaa

@rogers.com
reply to TelecomZombie
one of ISPs tryed to hide behind there TOS and the courts said that the TOS means nothing.. so with that being said the TOS means Nothing when it becomes a Lagal matter..

cant remember what ISP it was but it was posted on BBR..


lalalaaaaaa

@rogers.com
I also forgot to add that this was a Canadian Court and a Canadian ISP or was it a Canadian Cell Phone Provider?/ Damn cant remember.. But that dont matter because a TOS is a TOS and the Courts said that the Provider cant hide behind it.


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed

Host:
Rogers
Bell Canada
reply to lalalaaaaaa
Sorry, but what you've said also means nothing because if memory serves, the ISP in question did not provide a copy of the terms of service to the customer.

You cannot make a generalization like that and apply it to all cases. The terms of service are valid unless and until you can get them thrown out *in your case* in a court. Note too that a term that gets tossed does not always invalidate the whole terms of service. And note that just because *you* get a term tossed out in a court does not mean that your neighbour can get it tossed because his situation may be sufficiently different from yours.

If you want to get your ISP's terms tossed, then you'd better invest in legal opinion and then a court action.

Ontario's CP Act does allow you to toss one of Rogers terms, and that's the one that says you give up your right to take them to court.

Good luck!


siiiigh

@swipnet.se
reply to TelecomZombie
Why no mention of the fact that 50cents a gig is profiterring? There's laws against that. It literally costs them 1cent with their peering arrangements.


sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
and what magic hat have you pulled that 1 cent per gb from?
Thread is
Forums » O Canada! » Canadian » Rogers[ Express] New Scientific Atlanta Modem Old Belkin Router »
« RESOLVED Forced to indirectly pay Rogers services for a yr.  
page: 1 · 2 · 3 · 4 · 5 · 6 · 7


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