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Wayne99021
Premium
join:2004-12-28
Mead, WA
kudos:1

reply to dogcacher

Re: Comcast Bandwidth Abuse/Limits - Discuss here only

There is a good article in the PC World Oct 2007 issue.
Companies to customers: your fired.
Just a couple from that article.
Sprint Nextel terminated 1200 customers for excessive service calls
AT&T has kicked off cell phone users who roam or use data services too frequently.
Now these are not too much bandwidth usage issue, but it does show what companies are doing now.
Verizon EvDO high speed wireless data services terminates people if there usage is regularly 5 gig or more per month.
Verizon only does this if their warnings to the customer are ignored. Does that sound familiar to the people who got the letter from Comcast.
Verizon has also cancelled the accounts of callers who are "extremely abusive" to customer service representatives.
So Comcast is not the only company dumping customers.
This appears to be the way things are going to be from now on so quit bitching about what isn't and accept what is.

dogcacher

join:2004-07-17
Central City, PA

said by Wayne99021:

reply to dogcacher

quit bitching about what isn't and accept what is.
Who's bitching?


Wayne99021
Premium
join:2004-12-28
Mead, WA
kudos:1

Sorry:
That wasn't meant for one person, it was meant for all the people who complain about Comcast and bandwidth limits.



Ryan
Premium
join:2001-03-03
Quincy, MA

reply to Wayne99021

said by Wayne99021:

There is a good article in the PC World Oct 2007 issue.
Companies to customers: your fired.
Just a couple from that article.
Sprint Nextel terminated 1200 customers for excessive service calls
AT&T has kicked off cell phone users who roam or use data services too frequently.
Now these are not too much bandwidth usage issue, but it does show what companies are doing now.
Verizon EvDO high speed wireless data services terminates people if there usage is regularly 5 gig or more per month.
Verizon only does this if their warnings to the customer are ignored. Does that sound familiar to the people who got the letter from Comcast.
Verizon has also cancelled the accounts of callers who are "extremely abusive" to customer service representatives.
So Comcast is not the only company dumping customers.
This appears to be the way things are going to be from now on so quit bitching about what isn't and accept what is.
That is a completely different argument then what comcast is doing.

A. all the services are not monopolies there are others availible for most people.
B. the wireless infastructure is different then standard isps. To download more then 5 gis on a cell is insane if not imposible.
c. sprint and nextel terminated these people due to service related issues. They releived them from their contract so that they did not have to pay early contract fees which imho is a customer service move.


Wayne99021
Premium
join:2004-12-28
Mead, WA
kudos:1

What you are saying may be true as I am just going by what the article says.
Your B. is not correct as Verizon EvDO is wireless internet, I know this for a fact as my daughter is 2100 feet from the nearest Comcast hookup and rather than going dialup she went Verizon wireless internet, so the 5 gig is not impossible.



skyjock41
Shag Diesel
Premium
join:2001-12-11
Patrick Afb, FL

reply to Wayne99021

said by Wayne99021:

Verizon has also cancelled the accounts of callers who are "extremely abusive" to customer service representatives.
Good to keep that in mind.......you dont want to pay a termination fee for breaking your contract just call up and call the CSR every dirty name in the book. Wonder if that will work with Dish Network........

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