huckleberry
join:2007-08-29
Clarksville, TN
1 edit | reply to hoolahoous
Re: Real reason why Grandcentral has 'press 1 to accept the call
not sure if this is the right place to ask but could anyone spare an invite 2 grandcentral? pleeeeaaaase
Already got it. Thanks anyway. |
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hoolahoous
join:2004-08-25
Red Valley, AZ | reply to svikash
in your sip registration string for gizmo project at the end put the DID.. e.g.
username:password@server.com/XXXXXXXXXXX
now when the call comes in for that trunk, it will have the XXXXXXXXXXX as did |
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svikash
join:2003-02-16
Sunnyvale, CA
| reply to cbrain
cbrain,
I tried your instructions but they dont work for me. I think the problem is not your instructions but that I am not getting the DID passed on by the trunk. I am using GC->Gizmo->trixbox. What could be the reason for DID not being passed on? I have had my system for a long time(> 2 yrs) but never used DID filtering feature so maybe there is something generically not setup corretly with my freepbx.
Here is what I am seeing on the CLI:
12 sip peers [8 online , 4 offline]
-- Executing Set("SIP/gizmoDID-09eebe58", "FROM_DID=s") in new stack
-- Executing Goto("SIP/gizmoDID-09eebe58", "custom-ivr-2|s|1") in new stack
-- Goto (custom-ivr-2,s,1)
-- Executing Goto("SIP/gizmoDID-09eebe58", "ivr-2|s|1") in new stack
-- Goto (ivr-2,s,1)
-- Executing Set("SIP/gizmoDID-09eebe58", "LOOPCOUNT=0") in new stack
-- Executing Set("SIP/gizmoDID-09eebe58", "__DIR-CONTEXT=default") in new stack
-- Executing Answer("SIP/gizmoDID-09eebe58", "") in new stack
-- Executing Wait("SIP/gizmoDID-09eebe58", "1") in new stack
-- Executing Set("SIP/gizmoDID-09eebe58", "TIMEOUT(digit)=3") in new stack
-- Digit timeout set to 3
-- Executing Set("SIP/gizmoDID-09eebe58", "TIMEOUT(response)=10") in new stack
-- Response timeout set to 10
-- Executing BackGround("SIP/gizmoDID-09eebe58", "custom/welcome") in new stack
-- Playing 'custom/welcome' (language 'en')
== Spawn extension (ivr-2, s, 7) exited non-zero on 'SIP/gizmoDID-09eebe58'
-- Executing Hangup("SIP/gizmoDID-09eebe58", "") in new stack
== Spawn extension (ivr-2, h, 1) exited non-zero on 'SIP/17476333403-09eebe58' |
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hoolahoous
join:2004-08-25
Red Valley, AZ | reply to spggg
said by spggg :
I am working on a simple solution to workaround this; will post when I have it done.
huh ?? did you read the previous page ? |
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spggg
@bellsouth.net
| reply to hoolahoous
I should probably not be suggesting this but I can see a really good reason to want to answer calls without having to hit 1. That would allow GC forwarded threw gizmo to a free of cost DID in any USA area code for a PBXes, astrick, woxalot, etc. set up with dial plans or any other application. It is also awkward to forward calls to a shared phone(such as a work phone) and have a computer respond when someone else picks up the line. I understand why it is nessacary with multiple phones ringing. But there could be an option that allows one specific line to answer or it could be allowed only when GC is only forwarded to a single line. I believe GC likely does not want people using there service as an incoming DID with SIP services and that is the reason for the policy.
I am working on a simple solution to workaround this; will post when I have it done. |
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cbrain
join:2000-05-21
Silver Spring, MD
 ·VoicePulse for Bus..
 ·Verizon FIOS
 ·Comcast
·Future Nine Corpor..
·VoiceStick
·Packet8
| reply to hoolahoous
said by hoolahoous  :cbrain, your instructions worked flawlessly with my freepbx.. no more 'press 1' crap.. and the caller doesn't know the switch between grandcentral ringing and asterisk ringing.. purrrrrrrfect.. thanks.. Don't mention it. 
I have the feeling Google likes things the way they are. |
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hoolahoous
join:2004-08-25
Red Valley, AZ | reply to cbrain
cbrain, your instructions worked flawlessly with my freepbx.. no more 'press 1' crap.. and the caller doesn't know the switch between grandcentral ringing and asterisk ringing.. purrrrrrrfect..
thanks.. |
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cbrain
join:2000-05-21
Silver Spring, MD
·VoicePulse for Bus..
·Verizon FIOS
·Comcast
·Future Nine Corpor..
·VoiceStick
·Packet8
| reply to zackwheat
said by zackwheat :I saw this suggestion somewhere. Start your voicemail greeting by pressing "1", then leave the rest of your greeting. That's the GrandCentral voicemail, right? |
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zackwheat
join:2006-05-03
Blue Springs, MO | reply to hoolahoous
I saw this suggestion somewhere. Start your voicemail greeting by pressing "1", then leave the rest of your greeting. |
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hoolahoous
join:2004-08-25
Red Valley, AZ
1 edit | reply to Rembrand
said by Rembrand :said by mazilo :I believe it is more appropriate to say GC just doesn't want to take off such option. Ok there is another scenario, let's imagine that they removed the option of pressing 1 and I have simultaneous ring at home and at my cellphone. Say I'm driving around and get an important call (International) but when I tried to get the cellphone "I couldn't get it out of my pants" and by the time I finally get it out it's 500ms too late because my home answering machine has already answered the call. If the option of dialing 1 was there then my home answering machine wouldn't have been able to pick up the call and I would have been able to pick it up. you are explaining why they should provide 'dial 1'. Now what if I want the voice mail to be left on home machine ??
so it could be argued both ways. Frankly speaking I do not use sim ring at all. I just use it as a plain vanilla incoming number. so 'press 1' is a pain-in-youknowwhere ..
IMHO if they let user decide how they want it that would be great.
edit: in your specific scenario you won't be able to take the call anyway since the call would go to GC voicemail.. |
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Rembrand
@ap.net
| reply to mazilo
said by mazilo :I believe it is more appropriate to say GC just doesn't want to take off such option. Ok there is another scenario, let's imagine that they removed the option of pressing 1 and I have simultaneous ring at home and at my cellphone. Say I'm driving around and get an important call (International) but when I tried to get the cellphone "I couldn't get it out of my pants" and by the time I finally get it out it's 500ms too late because my home answering machine has already answered the call. If the option of dialing 1 was there then my home answering machine wouldn't have been able to pick up the call and I would have been able to pick it up. |
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tommy13v
Premium
join:2002-02-15
Glenville NY
1 edit | reply to bellhater
Very nice dialplan addition. Gotta love Asterisk and open source in general. |
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mazilo
From Mazilo
Premium
join:2002-05-30
Lilburn, GA
| reply to Rembrand
said by Rembrand :
All I'm saying is that grandcentral can't take off the option of pressing 1 for their service to work as it does. I believe it is more appropriate to say GC just doesn't want to take off such option. |
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Rembrand
@ap.net
| reply to hoolahoous
There is a little problem with your theory. Simultaneous ring would be useless if one of the phones that the call is being sent to, is your cellphone. If the phone is off or outside the calling area then none of the other phones would ring and instead the call would go right away to your cellphone's voicemail.
You can still force it to leave a voicemail on your asterisk.(as others have shown) You might even be able to record the DTMF of the number one on your answering machine and see if it picks up the call.
All I'm saying is that grandcentral can't take off the option of pressing 1 for their service to work as it does.
said by hoolahoous :They claim that otherwise their service will not be able to use Grandcentral voicemail effectively (basically leaving voicemail on your home phone or cellphone instead of their website).. but what if people DO NOT want their voicemail ? I for one find is more convenient to get voicemail on my answering machine rather then starting my computer and checking my email. They could easily give the option TO USER to either have 'press 1' or not ?? right ?? so why not ? So here is the conspiracy theory.. 1) Their business model could be to play advt. before voice-mails once membership reaches critical masses. 2) since people are forced to use GC voicemail they will have to listen to ads 3) this defeats IVR. they can prevent people terminating calls on pbxes (terminating calls cost bucks) and pbxes are shared by several extensions. so they can reduce the incoming minutes |
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meb
join:2002-12-12
Potomac, MD
| reply to cbrain
said by cbrain :said by maxpower :I followed the instructions and my calls ring, go to Grand Central voicemail, but my softphone shows that there is a call incoming. If I answer the call I just get dead air. If you have trouble posting to BBR, this is probably not a project you should be playing with. The purpose of GrandCentral is to make sim ring easy. My above work bypasses this and answers the line even though it appears to the caller it is still ringing. Don't use both at the same time. If you use Asterisk, turn off ringing other lines. If you need to ask these questions, don't play with this! There are enough providers negative towards Asterisk. This is great information but if people misuse it, Google might make it more difficult. |
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maxpower
join:2006-10-09
Providence, RI | reply to hoolahoous
Yeah your right. I have so many problems with my Trixbox setup. Back to the lab I go. |
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cbrain
join:2000-05-21
Silver Spring, MD
·VoicePulse for Bus..
·Verizon FIOS
·Comcast
·Future Nine Corpor..
·VoiceStick
·Packet8
| reply to maxpower
said by maxpower :I followed the instructions and my calls ring, go to Grand Central voicemail, but my softphone shows that there is a call incoming. If I answer the call I just get dead air. If you have trouble posting to BBR, this is probably not a project you should be playing with.
The purpose of GrandCentral is to make sim ring easy. My above work bypasses this and answers the line even though it appears to the caller it is still ringing. Don't use both at the same time. If you use Asterisk, turn off ringing other lines. If you need to ask these questions, don't play with this! |
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maxpower
join:2006-10-09
Providence, RI
1 edit | reply to hoolahoous
edited |
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maxpower
join:2006-10-09
Providence, RI
1 edit | reply to hoolahoous
please delete |
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cbrain
join:2000-05-21
Silver Spring, MD
·VoicePulse for Bus..
·Verizon FIOS
·Comcast
·Future Nine Corpor..
·VoiceStick
·Packet8
| reply to hoolahoous
I just gave it a try and it works.
First go to "config edit" and add the following to -extensions_custom.conf-
[custom-gc-did]
exten => 1,1,answer
exten => 1,n,wait(2)
exten => 1,n,SendDTMF(1)
exten => 1,n,Goto(ext-group,2,1) ;use a setup ring group or extension
Then go to FreePBX - setup - Inbound Routes - and set up or edit your Gizmo Project DID. In the - set destination - section set - Custom App: - to - custom-gc-did,1,1 -.
Then setup your ring group or extension.
If you need to have access to incoming from GrandCentral from your cell or other, change your inbound route from FreePBX directly to the same ring group or extension and toggle between press 1 and direct ring. |
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