djousma
join:2000-04-18
Hudsonville, MI
clubs:  | reply to Fisamo
Re: [ATT CV] Suspended because of no E-911
I've been on ATTCV for 3 years now. They appear to be force cancelling everyone who is not on E911. This is sad since other voip providers in my area provide it..... I just switched to sunrocket. We'll see how that goes.
Dave |
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Lenagainster
join:2005-01-07
Silver Spring, MD
 ·VoicePulse
 ·DIRECTV
·magicjack.com
| said by djousma  :...They appear to be force cancelling everyone who is not on E911. ... It is strange that ATT would kick a customer out, especially that in their terms of service the customer agrees not to hold ATT liable for anything related to the inability to contact 911. But they do have the statement that "LIMITATIONS APPLICABLE TO BOTH ALTERNATIVE 911 AND E-911 SERVICE: AT&T CALLVANTAGE SERVICE IS ONLY AVAILABLE IN LOCATIONS IN WHICH AT&T IS ABLE TO PROVIDE 911 SERVICES. USE OF AT&T CALLVANTAGE SERVICE AT ANY OTHER LOCATION IS PROHIBITED." I guess their lawyers felt it was better to lose a few customers than fight a potential lawsuit relative to 911. |
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christcorp
Premium
join:2001-05-21
Cheyenne, WY
 ·Bresnan Online
·VOIPo
| reply to djousma
said by djousma :..... I just switched to sunrocket. We'll see how that goes. Dave You went from ATT to Sunrocket? Please, pray tell, what made you do such a thing. Totally different types of providers. I can see going from ATT to Vonage, Packet8, VoicePulse, Nuvio, and a host of others. But based on other's experiences, that doesn't seem like the normal transition. Unless of course, the price is what was important to you. Switching between SR, with Viatalk, Zingotel, Lingo, BBTelsys, etc... seems common. Not cutting any of these providers down, nor saying that they aren't a good choice, just that those who normally choose ATT and similar providers, don't consider SunRocket as an equal alternative. Later... Mike... |
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ultravista1
join:2000-08-02
Las Vegas, NV | I'm in Las Vegas Nevada and having my service disconnected also. It appears AT&T doesn't have a E911 provider in the state.
Very irritating ...
I've been a custmer for 3 years also. Now off to Vonage. |
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RockyBB
Premium
join:2005-01-31
Longmont, CO
| reply to christcorp
said by christcorp :said by djousma :..... I just switched to sunrocket. We'll see how that goes. Dave You went from ATT to Sunrocket? Hardcore BBR/VOIP players (like you and me) have a different persepective than others. To maintain a customer base as large as SR's, it's really likely that the vast majority of users just plug it in and it works. The problems come into play when personal contact is required -- and only a subset of those transactions is exposed to our reality of SR. Personally, I would not enter a building where only a far corner is on fire, but we all have different evaluation criteria. Hopefully, Dave will let us know how it goes for him. |
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djousma
join:2000-04-18
Hudsonville, MI
clubs:
| reply to christcorp
You went from ATT to Sunrocket? Please, pray tell, what made you do such a thing. Totally different types of providers. I can see going from ATT to Vonage, Packet8, VoicePulse, Nuvio, and a host of others. But based on other's experiences, that doesn't seem like the normal transition. Unless of course, the price is what was important to you. Switching between SR, with Viatalk, Zingotel, Lingo, BBTelsys, etc... seems common. Not cutting any of these providers down, nor saying that they aren't a good choice, just that those who normally choose ATT and similar providers, don't consider SunRocket as an equal alternative. Later... Mike...
Mike,
I would have gone to Vonage, but with the current state of their litigation, I thought I would avoid them for now. I have some buddies already on Sunrocket, and spoke highly of the service, so I thought I'd give it a try(and no, the did not get the referral fee). The price is right.... $199 for 15 months, 0 activation, and 0 on equipment. Comes out to about $13.25 / month. I was paying $25/month with ATTCV.
I guess time will tell.
Dave |
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