KranitzL
join:2007-02-07
New Lenox, IL
| Comcast Bandwidth limit?
I just got a call from "Edgar Abuse33" supposedly from Comcast this morning. This guy was rude, threatening, and was a real example of how Comcast treats it's customers. He informed me and my relatives that we had exceeded the "bandwidth limit" Thou there is none listed in our terms of service agreement.
He also asked probing questions, such as if we had a wireless router and other security related things. My father and mother handled most of the call (They are both disabled and I take care of them) very well, thank god. I also just watched a youtube video of a guy with a similar problem and am on here to ask if this is legally possible for them to violate their contract with us, and if there is currently a class action lawsuit, and also if there are any other good HSI ISP's in New Lenox, IL area.
Thanks all!! =D |
|
Siko
Premium
join:2006-11-27
Mechanicsburg, PA
clubs: | »Comcast High Speed Internet FAQ »Does Comcast have bandwidth use limits? |
|
dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
 ·Comcast
1 edit | reply to KranitzL
Re: Comcast Bandwidth limit?
As to the contract... WHAT contract?
He asked about the wireless because just maybe, if it was unsecured, someone might be connecting and using YOUR connection... nothing sinister about it.
--
Think outside the Fox... Opera |
|
bbitmaster
join:2006-06-17
Knoxville, TN
| reply to KranitzL
We also got the call today, I was out so my parents answered. They told me a similar story, about the guy being rude threatening, and asking the same probing questions.
I remember this happening once before back in September 2003, back then they wouldn't even tell how much you've downloaded, citing only vague things like "90 movies."
At least this time he gave us a number, 260 gigabytes. I think this was combined upload and download. He told them the service was not unlimited but he would not give a limit, nor tell how much that we need to cut back. This really has me concerned, because I don't know what we are supposed to do.
Our family has 6 computers in the house and we all use internet a lot to stream movies, music, games, and lots of other stuff.
We try to be honest, if we're doing something wrong we'll correct it. But, this is ridiculous, how can we comply with a limit that isn't given? If one were given we would gladly obey. Comcast is also the only high speed provider at my location, if they terminate us we have nowhere to go. If DSL were available I would switch.
Before everyone jumps accusingly about how we are some kind of evil overdownloaders that shouldn't have access, Please keep in mind this is not about overdownloading. If there were a limit and we crossed it, then yes, we would be doing something bad. But there isn't. My family has just been singled out because we all love the internet. And now we could lose what we love for a year.
I would be very interested in a class action lawsuit over this, if anything gets started I'll be part of it. |
|
KranitzL
join:2007-02-07
New Lenox, IL
| reply to KranitzL
My dad was the one who brought up the Class Action Lawsuit bit. I mean, you pay for the U/D speed, and then they tell you how much of it you can use? Seems like an oxymoron to me. I'm going to see about switching ASAP, or getting a second line from a different company, but we're honestly a lil tight on money right now. And how can they both have a limit and NOT have a limit at the same time? |
|
beerbum
Premium
join:2000-05-06
Reading, PA
clubs:
1 edit | reply to KranitzL
Re: Comcast Bandwidth limit?
if you just have to be downloading 24x7x365, subscribe to the workplace service @ $95.. then you can download/upload all to your hearts content (the few times I had to transfer more than a TB, I never got this warning) |
|
KranitzL
join:2007-02-07
New Lenox, IL
| reply to KranitzL
Ok, this is not a business, this is not even my house. We all live with my grandmother. And since, In the comcast TOS/Contract our service is unlimited, we are not in violation or breach of contract. If they however do choose to terminate our service without legal justification, THEY will be in breach of contract. If they don't list that they're various service tiers do in fact have overall limits, it's THEIR loss.
So if you all enjoy throwing your money at companies for a service, and they change or alter that service without notifying you or clarifying what changes will be made, just give your money to me. |
|
china crisis
join:2003-05-28
| said by KranitzL  :O And since, In the comcast TOS/Contract our service is unlimited Where does it say in the TOS your service is UNLIMITED?said by KranitzL :THEY will be in breach of contract. You Have NO contract with Comcast.
You really have No idea what your talking about. |
|
Cabal
Premium
join:2007-01-21
Boston, MA
| reply to KranitzL
Please read the FAQs, this comes up _every_ month. You were degrading the service of those around you in violation of the ToS, end of story. I'd considering straightening up and flying right.
I really hope some of the "residents" near me got calls, we've hit the monthly slow-down in my area.  |
|
RR73
@dasyp.com | reply to KranitzL
In a nutshell, Comcast can take their ball and leave anytime they want, and so can you. Maybe when movie downloads from Netflix/Amazon and others become more commonplace, they'll have to re-evaluate what they consider abuse. |
|
KranitzL
join:2007-02-07
New Lenox, IL | reply to Cabal
Excuse me, you want me to not use the bandwidth I pay for? And you hope other people get disconnected because your line is shotty?
Just who's side are you on here? |
|
