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Forums » The Infamous 'Up To' Broadband Qualifier » Absolutely!!!
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La Luna
Surviving Ashraful
Premium
join:2001-07-12
Warwick, NY
clubs:
·Optimum Online
·Vonage

reply to dynodb
Re: Absolutely!!!

said by dynodb See Profile :

And what exactly are they misrepresenting when they make it pretty clear that maximum speeds aren't guaranteed? Providers have a responsibility to market their product fairly, but customers also have a duty to have some clue what they're buying.

When they advertise speeds "up to x meg", I fail to see where the "technicality" lies.
You are correct, they aren't "misrepresenting" a damn thing.

"Most consumers won't understand what 'up to' means and then they are significantly disappointed when they don't achieve those speeds..."

Without even reading one more post in this thread, you can already see that statement is exactly right.

People are either truly stupid by not understanding what "up to" means, or they are using *selective comprehension*.

*Yawn*, who cares...let them change the wording to "7MB, guaranteed" instead of "up to 10MB" and people will think they've pulled one over on the ISP's when they get 8 or 9MB.

Problem solved.
--
~~Well, I think you're crazy, I think you're crazy, I think you're crazy, just like me...~~


Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable

said by La Luna See Profile :

Without even reading one more post in this thread, you can already see that statement is exactly right.

People are either truly stupid by not understanding what "up to" means, or they are using *selective comprehension*.
Nail on the head. Excellently worded!

- Tate

--
Disclaimer for the mentally impaired: My posts reflect my personal opinions and not the views of my employer. I may work for a cable ISP, but I'm still an okay guy.

Surfinusa
Premium
join:2001-02-08


1 edit
Its all a trick to get you to believe what you think you are getting verse what they know you can really get.

They have a tool that tells what the max bandwidth is available for your line its very reliable and unlike cable it is somewhat solid. When they say you can only get 1.3mb then that's what you can expect.

To advertise you might get up to 2mb that like saying you may be a winning customer.

So far Cable (Roadrunner) is the only one that I have found to be as close as to advertised speeds. Best effort is a lottery.

If I told you I would cut your lawn and I said I would do my best effort to do so, and at the same time you have a big patch of grass I cannot seem to cut with my mower how does that help you. You would obviously look for someone else who could do the work not a best effort job.

That's just not very professional terminology.

Just look at other posts here, I'm not the only one that thinks this is ridiculous.

Done_Posting
Shoot to kill
Premium
join:2003-08-22
Toledo, OH
·buckeye cable

said by Surfinusa See Profile :

So far Cable (Roadrunner) is the only one that I have found to be as close as to advertised speeds. Best effort is a lottery.
I guess I've just been extremely lucky with my broadband connections so far, because I have yet to subscribe to a service where I did not receive close to the max speed I have purchased. Obviously everyone's mileage varies.

- Tate

--
Disclaimer for the mentally impaired: My posts reflect my personal opinions and not the views of my employer. I may work for a cable ISP, but I'm still an okay guy.
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