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K7AAY
join:2006-12-16
Portland, OR
| Avvanta deigns to reply, at last.
> Having a venue to address these concerns is good, I'd like to thank
> BroadbandReports and everyone posting in this thread.
Standard public-relations-speak.
> We do have contingency plans and they have been more than sufficient in
> the past. These fail safes were insufficient, to put it mildly, for a
> state of emergency. Now that we have all faced this level of pure
> destruction in our hometowns and communities our approach to the 'what
> if's' will be much more encompassing.
> The office where our network is housed suffered heavily with downed
> trees and pieces of equipment housed on the roof were brought offline
> by flying debris.
> It's impossible to plan for every potential calamity that may befall a
> singular piece of equipment, as the recent crane falling in downtown
> Bellevue can illustrate.
But, windstorms happen, several times in recent memory. Five weeks
after the Skagit River floods, there's a clear lapse in redundancy
shown once more.
> One of the future improvements to our network is a second NOC at a
> geographically different location for additional redundancy. This plan
> was put into effect months ago. Due to how long it takes for decent
> pipes to be installed installation was delayed until Friday the 15th.
Will those pipes reply on Qwest-provided infrastructure at all?
> Additionally, our VOIP phone system, will be supplemented with a
> regular land line that will be available to all customers wishing a
> status report.
Will that landline be at your primary location, or will it be
geographically separate for the sake of redundancy? | |
NewISPwated
@avvanta.com
| >> Additionally, our VOIP phone system, will be supplemented with a
>> regular land line that will be available to all customers wishing a
>> status report.
> Will that landline be at your primary location, or will it be
> geographically separate for the sake of redundancy?
Well, since the trees damaged the office, I am not clear what good that would do.... Besides, every company with backup phones has a plane with the telco to forward such lines to a geographically different location...
So, I am confused as to what a landline in addition to VoIP means too. | |
K7AAY
join:2006-12-16
Portland, OR
| Well, since the trees damaged the office, I am not clear what good that would do.... Having that landline in a separate location allows customers to get information if the primary location is uninhabitable.
Besides, every company with backup phones has a plane (sic)with the telco to forward such lines to a geographically different location... You don't understand. A landline is POTS, not VOIP.
Besides, Avvanta had a plan, and it was about as good as Mayor Nagin's plan to evacuate everyone in New Orleans who didn't have a car. | |
Spyder550
@avvanta.com
| K7AAV:
I know what POTS is =) I was really putting that out for Blarg. If the building is damaged, a POTS line isn't going to do much good either unless the telco re-routes the VoIP or POTS. So, what I was really not clear on is how Mr. Lewis thought this would resolve the communication failure. Thanks for helping to clarify this K7AAV. | |
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