 mobbo
join:2005-04-13 Denton, TX
·Verizon FIOS
·Charter Pipeline
·Grande Communicati..
·Vonage
| reply to chuppies304 Re: Grande is not only choice for voice or internet
Ya, Grande just upgraded all of my services AND at the same time LOWERED my monthly price... something that would never happen to an AT&T or Time Warner customer in a million years. I also love how the tech support people are from TEXAS! I even got the personal phone extension to reach 2 of their techs without wait. You truly can't put a price tag on that.
My friend on my CS team switched to AT&T DSL yesterday and was having some problems (he paid for 6Mbps but was only getting 2Mbps). He was on hold waiting to talk to a tech, who turned out to be completely clueless, for over 20 minutes. When I call Grande, which is rare, I put in my phone number, then hit my tech's extension... DONE. |