91439306
15,000 Watts of Bass Power
join:2002-10-16
New Milford, CT
| reply to slcpd6469
Re: missed appt
My Charter experience for the few years that I had to put up with them, varied from fair when it was working, to miserable when there was an outage.
And outages were frequent. Often Wed/Thurs for 6 hours each week, there would be unannounced 'maintenance' outages.
The straw that broke the camel's back was a series of two outages back to back, in which the earliest date for a truck roll was 5 days out. After waiting five days to get my service back on, a few hours later it went out again. That's when I called SBC and have not looked back since.
Charter was slow, always providing the bare minimum speeds, way behind competitors in other towns, and they had the gaul to restrict what you used your connection for. And they charged about 2.5 times what I now pay SBC for a faster connection with no restrictions.
I can still recall the day that Charter was hooked up to my house... 11 hours later, they had the mutha' of all outages--they claimed they were moving their servers across the street to a new building. It was not a good start of a business relationship, and it had been rocky ever since.
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Take care,
Mark & Mary Ann Weiss
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