bigjimc
join:2003-04-21
Middleboro, MA
| What about me I consider myself a good customer. I only complain when all else fails and I pay my bills when they come in and what do I get to show for it? Nothing. NADAGADAMN Thing.
I think it would be wise to investigate and market to the loyal customers of others with a deal like AT & T has for $13 permanent or what cellphone companies used to do which is leave legacy customer plans intact. I had a cellphone plan in 1993 that was $13 per month and 29 cents a minute (Nynex Mobile H3 plan). Which was a great plan at the time. As long as I didn't change plans, I could keep the plan.
If Verizon were to offer FIOS with a 15/2 tier for $29.95 indefinitely, people wouldn't change services every year. Instead they jack the price up to $45.95 after the year.
Hey Verizon!!! Give me the service, don;t jack up my price and I will tell all my friends how great you are......
In a day where it costs so much to get a new customer, why not give me $10 off per month to keep me as a customer. In the case of Verizon FIOS, its about $1400 per customer so instead of loosing me ...Give me that $10 discount. Not including inflation Verizon would start to "loose money" in about 12 years. Not taking other marketing and services they could provide. |
