Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ | reply to TKJunkMail
Re: You have to pester them to get reductions
except you cant price jump with DSL providers if you cancel early they nail you with the standard issue telco ECF.
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[65 Arcanist]Filan(High Elf) Zone: Broadband Reports |
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Ahrenl
join:2004-10-26
North Andover, MA
 ·Verizon FIOS
| reply to tsu9
For the same reason the coffee in the Cafe cost more than the coffee down the street, even though it tastes worse. Because lazy people will always pay more than those who put a small amount of effort into living. Thank god, otherwise effort wouldn't pay off nearly as much.
Granted they'd be able to do this on a much smaller scale if, say, there were really some competition you could go to. I've had to call a couple times until I get the right CSR some quarters. I get to the point in the call where all I've got to say is "alright, turn it off", so I say I'll think about it, and then call back again; until it works. |
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tsu9
join:2001-08-17
Wheeling, IL | reply to TKJunkMail
Why should [we] be required to call? |
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TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
 ·Sprint Mobile Broa..
 ·Comcast
|  If you are a regular long-time customer, you have to call up the vendor to squeeze a better rate out of them. I call Verizon every few months to knock down the price on my landline/cellphone bundle. They are always coming out with new deals. When I see one advertised, I call up and get them to drop my rate to the new lower one. So far, they have always complied. But if you are the type who won't bother, you get no breaks just because you are a loyal customer.
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