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Forums » New Broadband Customers Get All the Love » You have to pester them to get reductions
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Let the price wars begin. »
« I think I'm gonna cancel...  

TKJunkMail
Enjoy the sun
Premium
join:2002-03-03
Avalon, NJ
·Sprint Mobile Broa..
·Comcast

You have to pester them to get reductions

If you are a regular long-time customer, you have to call up the vendor to squeeze a better rate out of them. I call Verizon every few months to knock down the price on my landline/cellphone bundle. They are always coming out with new deals. When I see one advertised, I call up and get them to drop my rate to the new lower one. So far, they have always complied. But if you are the type who won't bother, you get no breaks just because you are a loyal customer.
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tsu9

join:2001-08-17
Wheeling, IL

Re: You have to pester them to get reductions

Why should [we] be required to call?
Ahrenl

join:2004-10-26
North Andover, MA
·Verizon FIOS

Re: You have to pester them to get reductions

For the same reason the coffee in the Cafe cost more than the coffee down the street, even though it tastes worse. Because lazy people will always pay more than those who put a small amount of effort into living. Thank god, otherwise effort wouldn't pay off nearly as much.

Granted they'd be able to do this on a much smaller scale if, say, there were really some competition you could go to. I've had to call a couple times until I get the right CSR some quarters. I get to the point in the call where all I've got to say is "alright, turn it off", so I say I'll think about it, and then call back again; until it works.
Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ
except you cant price jump with DSL providers if you cancel early they nail you with the standard issue telco ECF.
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[65 Arcanist]Filan(High Elf) Zone: Broadband Reports
Forums » New Broadband Customers Get All the LoveLet the price wars begin. »
« I think I'm gonna cancel...  


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