wombatclov
join:2002-10-16
Easthampton, MA
 ·Charter Pipeline
 ·Verizon Online DSL
| reply to HyPeRbAnD
Re: Slow Speeds in Easthampton
Guess I'd just rather have something reliable. With DSL, my uploads fly. With the cable I could not upload more than one photo without a timeout.
Over the rainy labor day weekend, download speeds were like dial-up.
The worst thing is that if you call support they treat you like an idiot and nothing ever gets done. I am not willing to pay for a service call when I know the issue is Charter, not my house. I can send you my modem stats if you want. I'll PM you with my street name. |
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Charter Tech
@insightbb.com
| Sorry if you get treated like an idiot on the phone when you call. I have ran into many people who have weather related issues relevant to their cable service. If you there are valid proofs that there is an issue at your house, you should not recieve any fee for the tech visit, just as long as there is no extensive work done inside your home. I hope your issue gets resolved soon and your work done at home is no longer interrupted. I have noticed increased problems through your area Im not sure if has something to due with increased VOIP service or not. |
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