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Forums » US Telco Support » Verizon » Verizon Fiber Optics » ( TV ) MRDVR is here!!
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sssnake

@verizon.net

reply to Johny H
Re: ( TV ) MRDVR is here!!

I just called v about install. Bounce twice and put on hold 3 times... they said that it would require a tech visit.
I have 1 dvr and 1 standard settop box... install was in june... pretty new equipment.
What buzz word/ web site (other than this one) can I reference to get them to believe that it is just a STB push to enable?

Johny H

join:2005-04-14
Woburn, MA
reply to Johny H
Fast forward, rewind etc. is working the same as my dvr unit. What surprised me was it also has different speeds like the main unit!

jfoj

join:2005-05-06
Mclean, VA

reply to sssnake
Note that the previous poster mentioned they have the following boxes: 6416-2 (HD-DVR) and 2500-2 (SD), which appear to be different from the earlier 6412-1 and 2500-1 boxes.

It appears??? that in order for the mutli room DVR feature you need the -2 suffix STB's???

jfoj

KenAF

join:2006-01-23
Arlington, VA


2 edits
reply to Johny H
jf,

The software upgrade supports both -1 and -2 boxes. The -2 refers to the second-generation version of the box.

I have not seen anyone post what the differences are, but since the output connections are the same, I assume the differences are in the memory and/or video chipset. The upgrade could have been made to improve performance with faster chipset/memory, or it could be a cost-cutting move, using newer/cheaper components.

Ptbarnett and Nocman -- You've both said FF doesn't work. Do you both have a 6416-2 and 2500-2? Johny H reported that FF does work with this older 6416-1 as a hub. It's possible the revision of the 6416 or the 2500 is a problem.

ptbarnett

join:2002-09-30
Plano, TX

said by KenAF See Profile :

Ptbarnett and Nocman -- You've both said FF doesn't work. Do you both have a 6416-2 and 2500-2? Johny H reported that FF does work with this older 6416-1 as a hub. It's possible the revision of the 6416 or the 2500 is a problem.
Yes, I have the -2 version of both.

mjwedeking

join:2006-02-26
Murrieta, CA

reply to ptbarnett
said by ptbarnett See Profile :

said by Nezmo See Profile :

said by NOCMan See Profile :

You cannot fast foward. Why that's not supported considering that you can do it with VOD content is beyond me. So now I'm forced to watch commercials.
You may have an issue. I am able to fast forward.
I hadn't tried fast-forward until now. My experience is the same as NOCMan's: fast forward doesn't work. I get the circle/slash in the upper right corner, and playback pauses. Hitting play again restarts the program.
I am shocked! Verizon releases a product and charges you full price but it does not work. Sound like my FiOS TV service, I have had it for more than 3 months and they still cant tell me why I have very poor SD picture quality, yet I get a full price bill in the mail every month.

Error_403

join:2006-06-02
Tampa, FL
I just called and spoke to a rep, and he told me Florida is supposed to have this service rolled out on Aug 16th. He checked over my settings said i was configured properly, but couldn't activate until then. So guess i gotta call back next week.

jfoj

join:2005-05-06
Mclean, VA
reply to mjwedeking
mj,

You might want to start a separate thread with your poor SD picture quality.

I have yet to see this, so you must have a unique issue!

jfoj

O1OOO1O

join:2005-12-23
Tampa, FL
FF / Rew works fine with DVR playback on the 2500 in my bedroom.

mjwedeking

join:2006-02-26
Murrieta, CA

reply to jfoj
said by jfoj See Profile :

mj,

You might want to start a separate thread with your poor SD picture quality.

I have yet to see this, so you must have a unique issue!

jfoj
It is not a uniqe issue there are a few others with the same problem in the AVS Forums. I would expect the Verizon techs to fix it but they don't care.

Edrick
Premium
join:2004-09-11
Orlando, FL

reply to Johny H
I'm in the process of setting up a Home Theater like an actual dedicated room here. Might try out this feature. I have a Tivo but I'm thinking of setting up the DVR box inside of the control center along with my Tivo on a Standard Box, So if i want to record something at the same time i can just switch the video signal to the DVR Verizon Box and Schedule it and flip back to the Tivo.
--
Ricky SmithVerizon FIOS User15 Mbit Down 2 Mbit Up

KenAF

join:2006-01-23
Arlington, VA


1 edit
reply to Johny H
quote:
It is not a uniqe issue there are a few others with the same problem in the AVS Forums. I would expect the Verizon techs to fix it but they don't care.
Part of the problem is that the complaints are never specific.

When reporting complaints, include your zip code, the channel number(s), the program name(s), and the time(s) when you experienced the problem.

Btw, make sure you have your TV's sharpness control turned to a low setting. The sharpness setting on a TV adds noise which can manifest itself as halos and mirrored outlines around images.

jgantert

join:2004-06-02
Columbia, MD

1 edit
reply to NOCMan
[deleted]


Nezmo
The name's Bond. James Bond.
Premium,MVM
join:2004-11-10
Coppell, TX

reply to NOCMan
said by NOCMan See Profile :

said by Nezmo See Profile :

said by NOCMan See Profile :

You cannot fast foward. Why that's not supported considering that you can do it with VOD content is beyond me. So now I'm forced to watch commercials.
You may have an issue. I am able to fast forward.
Sure you're talking about mrdvr viewing or vod viewing.. we know vod can be fast fowarded.. MRDVR content cant.
I am talking about FF of MRDVR content, not VOD. I have -2 boxes. I can FF MRDVR content on my 2500-2 no problem.
--
My Gallery
Formerly Nezmo


wmcbrine
Touched by His Noodly Appendage

join:2002-12-30
Laurel, MD

reply to NOCMan
said by NOCMan See Profile :

There are no consumer boxes out there capable of converting HD content to SD resolutions on the fly.
On the contrary, I think every single HD box available can do it on the fly. Granted, I'm talking about analog output. But since there are also devices that can encode analog SD video to MPEG-2 on the fly (like a standalone Tivo), it would be quite easy to put the two together, and get a real-time HD->SD transcoder.

In fact, you can build an HD->SD MRV system yourself: cable box -> Tivo -> Ethernet -> Tivo.


NOCMan
Verizon Fios User
Premium
join:2004-09-30
Flower Mound, TX

reply to Johny H
I'll check again.. I have -1's DVR and 2500..

If that's what is needed then mine might have a sudden accident.
--
FIOS chat »www.fioschat.com MacChatter »www.macchatter.com

TexasAg1996

join:2006-01-05
Dallas, TX
reply to Johny H
So the MRDVR is really just the same DVR we have now with a software upgrade/feature activation, is that right? And for this they want $7/month?


Nezmo
The name's Bond. James Bond.
Premium,MVM
join:2004-11-10
Coppell, TX

said by TexasAg1996 See Profile :

So the MRDVR is really just the same DVR we have now with a software upgrade/feature activation, is that right? And for this they want $7/month?
Correct.
--
My Gallery
Formerly Nezmo

mjwedeking

join:2006-02-26
Murrieta, CA

reply to Johny H
I think Time Warner has a leg up on FiOS with PhotoShow »content.rr.com/rr/rsh_users/docr···oshowtv/
Looks like it is comparable to MediaManager and it is Free to customers.

TexasAg1996

join:2006-01-05
Dallas, TX
I want a Series 3 Tivo yesterday. I love the Fios TV service but the DVR is pretty poor compared to Tivo.

Plus, I wouldn't use the multi-room function much, so there's no way I'd pay $7/month for a software update.
Forums » US Telco Support » Verizon » Verizon Fiber OpticsAudio problem with Samsung & National Georaphic »
« [TV] Southeast - DVR Guide and Menu problems  
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