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Rickez
Goinginsane

join:2000-09-02
Three Rivers, MA
·Comcast
·Vonage
·Verizon Online DSL


edit:
April 10th, @11:09AM

I have had serious

I have had serious issues with Verizon on-line, Verizon business and Verizon's phone services (pots and wireless) Last year made the switch to Comcast, Vonage, & Sprint (Sprint is nothing great but they work) I was a $4000 a year verizon customer and they would not do anything to help me with the issues we had. Now I save money and have better services. (BTW, we did not have the $15 dsl My home line was $40 something and my business line was over $60)

Verizon ended up on my credit report, my fault for not paying the bill I disputed. But even after I paid them they will not remove the scar.

I have reported my story to: (my services did not work and there was serious quality issues)

FCC
You may file your complaint on line, if you wish:
www.fcc.gov/cgb/complaints.html

DTE One South Station Boston, MA. 02110
Phone: (617) 305-3500
»www.mass.gov/dte/index.htm

They both have taken my claim very serious. I did not really expect the support and advice I have been getting from them.
--
Got a one way ticket, going the wrong way....
Forums » comments on review of Verizon Online DSL


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