  Rickez Goinginsane
join:2000-09-02 Three Rivers, MA
·Comcast
·Vonage
·Verizon Online DSL
edit: April 10th, @11:09AM
| I have had serious
I have had serious issues with Verizon on-line, Verizon business and Verizon's phone services (pots and wireless) Last year made the switch to Comcast, Vonage, & Sprint (Sprint is nothing great but they work) I was a $4000 a year verizon customer and they would not do anything to help me with the issues we had. Now I save money and have better services. (BTW, we did not have the $15 dsl My home line was $40 something and my business line was over $60)
Verizon ended up on my credit report, my fault for not paying the bill I disputed. But even after I paid them they will not remove the scar.
I have reported my story to: (my services did not work and there was serious quality issues)
FCC You may file your complaint on line, if you wish: www.fcc.gov/cgb/complaints.html
DTE One South Station Boston, MA. 02110 Phone: (617) 305-3500 »www.mass.gov/dte/index.htm
They both have taken my claim very serious. I did not really expect the support and advice I have been getting from them. -- Got a one way ticket, going the wrong way.... |