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Forums » DSLExtreme Responds to 404 Redirect Complaints » People will still complain...
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en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME

reply to oliphant
Re: People will still complain...

I agree: non redirecting DNS should be the default.

As this was a DSL-Extreme implemented issue (i.e. not an outage by equipment, but a planned change), I would expect no less than an instant response/resolution.

A more appropriate method would have been to send an annoucement through email with description of time/date that this kind of change would be occurring, and a work around for those that require DNS to function properly.

If DSL-Extreme was really sersious about performing this, and was still using PPPoE, there would be a toggle through your account management in DSL-Extreme which would allow different DNS servers based on your selection.
Forums » DSLExtreme Responds to 404 Redirect Complaints


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