tbonecopper
Apple Computers Will Rule One Day
join:2003-10-27
Orange Park, FL
| [Connectivity] Extremely slow internet in Jacksonville (Riversid
Ok. So I've got the 8 megabit tier on my account and I'm having extremely slow speeds. I live in the Riverside area of downtown, McDuff avenue.
It takes a good 5 minutes to fully load www.msn.com, 2 minutes to www.google.com, etc....
here is a ping test:
Ping has started ...
PING www.yahoo.akadns.net (68.142.226.41): 56 data bytes
64 bytes from 68.142.226.41: icmp_seq=0 ttl=48 time=46.015 ms
64 bytes from 68.142.226.41: icmp_seq=1 ttl=48 time=38.425 ms
64 bytes from 68.142.226.41: icmp_seq=2 ttl=48 time=37.819 ms
64 bytes from 68.142.226.41: icmp_seq=3 ttl=48 time=36.921 ms
64 bytes from 68.142.226.41: icmp_seq=4 ttl=48 time=37.874 ms
64 bytes from 68.142.226.41: icmp_seq=5 ttl=48 time=42.207 ms
64 bytes from 68.142.226.41: icmp_seq=6 ttl=48 time=36.727 ms
64 bytes from 68.142.226.41: icmp_seq=7 ttl=48 time=38.276 ms
64 bytes from 68.142.226.41: icmp_seq=8 ttl=48 time=37.827 ms
64 bytes from 68.142.226.41: icmp_seq=9 ttl=48 time=37.722 ms
--- www.yahoo.akadns.net ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 36.727/38.981/46.015/2.748 ms
------
here is a traceroute test:
Traceroute has started ...
traceroute: Warning: www.comcast.net has multiple addresses; using 216.148.227.202
traceroute to www.comcast.net (216.148.227.202), 64 hops max, 40 byte packets
1 10.0.2.1 (10.0.2.1) 29.874 ms 0.718 ms 0.882 ms
2 192.168.1.1 (192.168.1.1) 1.181 ms 3.419 ms 1.183 ms
3 73.21.240.1 (73.21.240.1) 9.464 ms 11.386 ms 13.439 ms
4 * 68.86.171.45 (68.86.171.45) 13.731 ms 10.145 ms
5 68.86.168.189 (68.86.168.189) 9.550 ms 11.527 ms 11.108 ms
6 68.86.168.158 (68.86.168.158) 17.378 ms 13.091 ms 12.065 ms
7 12.126.150.5 (12.126.150.5) 19.722 ms 12.809 ms 11.698 ms
8 gbr2-p70.ormfl.ip.att.net (12.123.32.110) 61.396 ms 61.214 ms 78.168 ms
9 12.122.1.58 (12.122.1.58) 63.435 ms 63.040 ms 63.192 ms
10 tbr1-cl1476.hs1tx.ip.att.net (12.122.4.101) 67.789 ms 63.349 ms 62.716 ms
11 tbr2-p013601.hs1tx.ip.att.net (12.122.9.170) 65.306 ms 63.180 ms 75.631 ms
12 tbr1-cl12.dlstx.ip.att.net (12.122.10.129) 63.950 ms 65.182 ms 65.093 ms
13 tbr1-cl20.la2ca.ip.att.net (12.122.10.50) 63.505 ms 67.718 ms 63.579 ms
14 12.123.222.89 (12.123.222.89) 190.859 ms 73.318 ms 196.269 ms
15 idf26-gsr12-1-pos-6-0.rwc1.attens.net (12.122.255.122) 69.240 ms 72.365 ms 76.459 ms
16 * * *
17 * * *
18 * * *
19 * * *
20 * *
---------
Can anyone help? Im tempted to switch to Speakeasy OneLink 6 meg dsl because of this.
It's horrible.
My cable modem signal levels are as follows:
Frequency 747000000 Hz
Signal To Noise Ratio 36.7 dB
Power Level 0.1 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
Upstream Value
Channel ID 4
Frequency 35408000 Hz
Power 41.0 dBmV |
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cablejoe
join:2002-01-15
Las Vegas, NV
| Re: [Connectivity] Extremely slow internet in Jacksonville (Rive
Jeez, how many routers are you using? I count two. The first thing you need to do is take the routers out of the equation and plug the computer straight into the cable modem.
Aside from that, the only thing that looks amiss is the dropped packet on your fourth hop. The ping loop looks good, but you only left it running for ten seconds...if you leave it running for a minute or so, do you lose any packets? |
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MrChupacabra
Premium
join:2003-03-26
Florida
 ·Bright House
| reply to tbonecopper
Looking at the short ping test, the tracert and signal levels I do not think this is going to be a communication problem with the modem. Granted the layered routers -may- cause a problem but that's already been stated.
I'd try running a command prompt ftp test off the local Jax server.
Get a command prompt opened.
type ftp then press enter.
type 'open ftp.se.ipsvc.net' without the quotes and press enter.
for the user name use ftp
the password, use test@comcast.net nothing will appear when you type it in.
type 'bin' without quotes and press enter.
type 'hash' without quotes and press enter.
type 'get 5Mb' without quotes and press enter. make sure that's typed in the with a capital M.
Post the resulting speed from there. I'd do it at least two to three times so you can see the average. Also did you happen to see a section in your signal levels that said QAM? And is this issue in relation to your last post about connection problems or is this a new issue that popped up?
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If it's worth saying, it is worth saying politely |
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