Dr_Vito
Premium
join:2003-10-21
Westerville, OH | [Line Quality] Not pingable on line quality test
I don't seem to be pingable. I have set the linksys router and ZA pro 4.0 as you suggested.
Here is my line test results:
»/quality/nil/1909977 |
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INTENS1
Never Stop Trying
Premium,MVM
join:2002-04-21
Midwest
clubs: | Perhaps if you told us what you "did/set" to become pingable, we could suggest other ideas. 
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Dr_Vito
Premium
join:2003-10-21
Westerville, OH
| reply to Dr_Vito
Linksys setting was set to:
Block Anonymous Internet Requests:Enabled XDisabled
Filter Multicast:Enabled Disabled Neither
Filter Internet NAT Redirection:Enabled XDisabled
Filter IDENT(Port 113):XEnabled Disabled
ZA Pro 4.0 was set under Internet Zone:
ICMP allow, under the custom tab for Internet Zone under the heading Firewall. |
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mjf
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New Orleans, LA
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edit:
November 24th, @01:02PM
| Re: [Line Quality] Not pingable on line quality te
On a hunch, turn ZA off and try it again.
This is from the line monitor faq but still applies to the subject at hand:
»Line Monitoring FAQ »My report says I am not pingable! |
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INTENS1
Never Stop Trying
Premium,MVM
join:2002-04-21
Midwest
clubs:
| reply to Dr_Vito
Re: [Line Quality] Not pingable on line quality test
The router settings look correct...as mjf  pointed out above, it probably has something to do with ZA.
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Anticipate Nothing...Expect Everything |
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Dr_Vito
Premium
join:2003-10-21
Westerville, OH
| Here are my results from Tweak Test when I bypass the router and have my network connection in the trusted zone in ZA without ICMP even set to be allowed.
»/tweakr/···a=normal
This seems strange that I am able to be pinged without allowing ICMP in ZA or is it that I placed the connection into the trusted zone? |
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Dr_Vito
Premium
join:2003-10-21
Westerville, OH
| reply to INTENS1
Here are my results from the tweak test when I am going through the router with the settings as previosly noted.
»/tweakr/···a=normal
Hope this helps |
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IGGY
No Guru Just Here To Help
Premium,MVM
join:2001-03-30
Chatham, IL
edit:
November 27th, @03:48AM
| reply to mjf
Re: [Line Quality] Not pingable on line quality te
"On a hunch, turn ZA off and try it again."
While this would be safe to do if a user is running a router. It isn't needed. A simple settings change within the ZoneAlarm software will in fact help you to become pingable.
Older thread worth a read
»No Ping with ZAP 4.5.594.000 Any Ideas????
How do I become pingable with Zone Alarm?
»Tweaking FAQ »How do I become pingable with Zone Alarm?
How do I become pingable with a Linksys router?
»/faq/685
My firewall and ZoneAlarm bookmarks include those links. I'll add this thread to those and my Insight bookmarks.
Packet Loss Test (Line Quality) Why do I need to be pingable?
»Tools FAQ »Why do I need to be pingable?
Of course you should also check your router settings to make sure you are set to be pingable there as well. This was mentioned in the first thread I linked above.
Also keep in mind you might need to reboot the router after making changes to the internal settings before those changes will activate. Most of the time this won't be an issue. But I've seen where it helps.
"Here are my results from Tweak Test when I bypass the router and have my network connection in the trusted zone in ZA without ICMP even set to be allowed.
This seems strange that I am able to be pinged without allowing ICMP in ZA or is it that I placed the connection into the trusted zone?"
How did you bypass the router? I'd assume your stating you plugged the cable modem directly into the PC NIC. If that is the case I'd ask what version of ZoneAlarm are you using? If memory serves me correctly some older versions had ICMP set as allowed - this was a default setting. As far as I'm aware having your connection listed as trusted should in no way affect the outcome of the line quality test.
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