nonner9
join:2005-10-14
Charlotte, NC
| reply to clark252
Re: Scrapping Cingular name good idea
i still remember getting double billed which cause an overdraft protection fee, and then that cause my account to go negative, so I had $35 dollars in extra fees to pay, which ATT/Cingular decided wasn't their fault and wouldn't reimburse me, which was surprising since my contract ended 10 days later, of course I didn't renew it, but I probably would have, if they had fixed their mistake...
Yes, I'm bashing ATT/Cingular... and if I can keep a few people from not doing business with them, then it will make me feel better knowing that ATT/Cingular screwed themselves a little bit by having poor customer service
So, doesn't ATT Wireless have more recognition for poor customer service, than cingular? |
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the niTz
Premium
join:2004-07-05
Sahuarita, AZ
 ·Cox HSI
| yea ur telling me i liked att wireless but with the change to cingular my bill went up 10 bucks for no reason and then when i cancelled it cause my contract expired they billed me for not using my phone the following month ??? called them and talked calmly (yea right) with 5 reps and 2 supervisors who finally talked to someone above them and got the ok to credit my account and not charge me and this month i got another bill for 10 bucks called them again and the first rep credited me right away hope its over   |
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NPGMBR
join:2001-03-28
Arlington, VA
 ·Verizon FIOS
| I guess I was furtunate as my ATT Wireless service was flawless. Never a dropped call when they switched to GSM. But like a dummy I switched to Verizon last Dec and despite Verizon's every popular (can you hear me now) my moto would be "dammit.....dropped another one".
After two year contract is done. I'm going right back to ATT. |
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tiger72
SexaT duorP
Premium
join:2001-03-28
Kansas City, MO
clubs: | come to t-mobile  |
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the niTz
Premium
join:2004-07-05
Sahuarita, AZ | reply to NPGMBR
att was good cingular isnt
sprint is decent |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA | I still have an AT&TWS phone (and plan).
I wonder how that will work out  |
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dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ | reply to the niTz
Cingular bites here. even with 4 bars, dropped calls are very common.
--
You can never be too rich, too thin or have too much Bandwidth |
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DSII
join:2005-11-21
Slinger, WI | reply to nonner9
I'm sure the amount of people you inform about the at&t billing system and the fact that they would leave, will bring at&t to their KNEES. By the looks of your bank account, that can't be too many people. Ha Ha at&t RISES AGAIN!!! |
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fiberguy
My views are my own.
Premium
join:2005-05-20
| reply to NPGMBR
said by NPGMBR  :After two year contract is done. I'm going right back to ATT. Why wait? Pay the term fee and move along! They don't learn otherwise that their fees can't stop people.
Why continue to pay for sub par service to avoid the cancellation fee just because there is a "contract" remaining. Sounds like you are not thinking in the right direction. If you had 8 months left and you pay $65 - $85 a month for service (or what ever) then you are spenind that amount for service that sucks.
Makes no sense to let the term fee stop you. |
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metrodust
Hey Thats Mine
join:1999-12-10
Seattle, WA
| reply to en102
said by en102 :I still have an AT&TWS phone (and plan). I wonder how that will work out your service shouldnt change
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When you are leaving.. heaven is a distance not a place. --Carissas Weird |
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Phattieg
join:2001-04-29
Jacksonville, FL
 ·Verizon Wireless B..
·Sprint Mobile Broa..
| reply to nonner9
My credit is screwed up, and I won't pay a deposit if I can't "own" the phone they give me up front. So I went with AT&T GoPhone, and kept my plan thru the merger. I love hearing people complain about the new GoPhone rates. Here is a before and after comparison. Before, I would pay $43.99 a month for 400 anytime minutes, free nights & weekends, free incoming text messages, and $.01 per KB. Now, anyone new going on that plan has to pay $.10 per text message, only gets 1000 night and weekend minutes, and $.03 per KB. The plan is also more expensive too, I think they charge $49 for it. I just add minutes every 2 months to keep the plan. Gotta love it... |
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