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Forums » Primus to Clarify Caps » Most companies have caps; official or unofficial
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pnh102
Reptiles Are Cuddly And Pretty
Premium
join:2002-05-02
Mount Airy, MD
·Comcast

reply to G_Poobah
Re: Most companies have caps; official or unofficial

said by G_Poobah See Profile :

I respond that it's not the users responsibility to ensure companies make a profit. If they advertise unlimited connection at 6mb, then by definition, you 'could' download 1.879692 Tb per month (including overhead). And that's what they advertised. In todays world of 500GB hard drives, and all the movies/tv shows/music/software you want for free, 1.8Tb isn't really that much data.
I have to agree with you here. If an ISP advertises unlimited usage, then it should prepare for and expect unlimited usage. If an ISP doesn't like it then it should not use the word "unlimited" in any of its advertising. If they want to cap, that's fine (I'll take my business elsewhere). If they want to throttle certain traffic, that's fine too (just let me know what's being throttled).

I'm always the last one to suggest that "there ought to be a law" against this sort of BS but I'll suggest it. Companies should just not be allowed to make up new meanings for words such as "unlimited" or advertise one rate for service but then charge that along with a bunch of other BS fees that weren't mentioned before you signed the contract. This is just not honest.
--
Rove / Rumsfeld 2008!

phantom6294

join:2002-02-27
Abingdon, MD
·Comcast

Re: Most companies have caps; official or unoffici

Since my first (non-school) broadband account (Road Runner, Summer 2001), I have never seen a regular (read: DSL/Cable, NOT verizon's wireless access) broadband service advertised as unlimited. That isn't to say that it doesn't exist... I am by no means omnipresent. I've had Road Runner in Birmingham, AL, Charter in Birmingham, AL, Road Runner in Fort Hood, TX and Optimum Online in Lakewood, NJ; not one ever described their service as unlimited. The only thing I have seen published was a speed; never a volume.

I do agree... a company should ONLY use the word "unlimited" if that TRUELY means unlimited; read: no TOA/etc limiting what can be used.

tcope
Premium
join:2003-05-07
Sandy, UT
·Comcast

said by phantom6294 See Profile :

Since my first (non-school) broadband account (Road Runner, Summer 2001), I have never seen a regular (read: DSL/Cable, NOT verizon's wireless access) broadband service advertised as unlimited.
Then you have not seem my quote from Primus's own website or event visited their webpage.

»www.primustel.ca/en/residential/···ures.htm
"High Speed Internet with Unlimited Access"
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