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How can I boost my Comcast speed legally? »
« Attn: Frustrated users in Davis, CA please read  
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knoxvillenew

join:2005-11-05
Knoxville, TN

[Connectivity] Question

I live in an apartment complex that at this time of year is at about half capacity. I have some wannabe gangsta idiots that live above me, they are obnoxious, loud little brats. I have had comcast HSI for 3 solid years with great service. I have a general idea of when the idiots above me got HSI, since that time I have had serious lag during peak hours and sometimes (but rarely) on off peak hours. I am not on a wireless router or modem so they are not leaching off me with a wireless card. There is a problem on campus with people in apartments basically turning their connection into a huge hotspot for large amounts of people to use. At first I thought this was not a problem since they are capped on bandwidth, then I realized something. My question: If they have uncapped their modem can they eat up all the bandwidth with one connection?

I cannot get comcast to lift a finger to fix this problem, if this is the problem. I can't even get comcast to acknowledge a problem, but I can no longer play on xbox live or PC games without substantial lag and I get bad slowdown during the day browsing. Might this be my problem and if so, what options do I have?

Thanks.


dsgfdf

@comcast.net
extremely unlikely


ffblackie
You called 911 for this?
Premium
join:2002-01-13
Knoxville, TN
·Comcast

reply to knoxvillenew
I doubt they could have uncapped a modem...

But if they are running PTP networks or something similar they could be using their cap limits near 100% of the time.

Either way I doubt Comcast it going to even look into it unless you can prove your signal levels are off or your speeds are down.

Maybe try using non Comcast DNS servers?

Which apts are you in?
--
Thanks to Darwinism, I'll always have a job... | Proudly serving since 1997

knoxvillenew

join:2005-11-05
Knoxville, TN

The comcast techs suggested this was the problem so I didn't just dream this up, they say this is why all the nodes are maxed out. I speculated about the uncapped modem though, they just explained how people are sharing one account through 5-6 apts or more and overloading everything.


Obliteration
Premium
join:2005-09-18
Somewhere


1 edit
reply to knoxvillenew
said by knoxvillenew See Profile :

I have some wannabe gangsta idiots that live above me, they are obnoxious, loud little brats.

My question: If they have uncapped their modem can they eat up all the bandwidth with one connection?

Wannabe gangstas are now smart enough to uncap their modems?

ROTFLMFAO. Since when did they become that smart?

knoxvillenew

join:2005-11-05
Knoxville, TN
Good point!


eatnaders

join:2005-04-07
Mount Laurel, NJ
reply to knoxvillenew
Knox have you tried since your modem was upgraded.

knoxvillenew

join:2005-11-05
Knoxville, TN
Yeah, its acting the same. I did some more tests and posted on my other topic.

»[Speed] Very slow speeds/Very choppy connection. HELP

Still horrid at peak times.


ffblackie
You called 911 for this?
Premium
join:2002-01-13
Knoxville, TN
·Comcast

reply to knoxvillenew
I would more easily believe that the node you're on is at max before I would believe that someone uncapped.

Best course of action, document everything. Speeds, times, pings, etc...

Build a case and send it to Comcast on Asheville Hwy. Maybe you can turn them towards some plant upgrades in the vicinity of your place...
--
Thanks to Darwinism, I'll always have a job... | Proudly serving since 1997
Forums » US Cable Support » Comcast » Comcast HSIHow can I boost my Comcast speed legally? »
« Attn: Frustrated users in Davis, CA please read  


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