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Forums » US Cable Support » Comcast » Comcast HSI » Near 56k speeds in Davis, CA
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Attn: Frustrated users in Davis, CA please read »
« Did I miss a speed upgrade?  
kegwin
Premium
join:2005-10-12
Davis, CA

Re: Near 56k speeds in Davis, CA

I have Comcast in Davis and have noticed that I have been having trouble since apartment turn over ended. I have had two Comcast techs out, a line tech, and have spoken with an engineer. I guess south Davis is a little overloaded with all the apartment complexes that it has. I just talked to the engineer last night; Comcast gave me a pager number to dial when my pings get over 100ms, and he had talked to one of the "network" guys as he called it. The network guy told the engineer not to bother coming out to my apartment because they are aware of the issues that we have been having. From my research on the Comcast network in Davis I have found out that last October they split the nodes up. Previously they only had one, they split that to three and I am assuming that they will be splitting them up again. I asked the engineer if he had an ETA on the fix, and he didn’t have the slightest clue. But he said he would give me a call when he found out more information.
kegwin
Premium
join:2005-10-12
Davis, CA

Re: Near 56k speeds in Davis, CA

BTW, I called today to see if I could have someone tell me if/when the problem would be fixed. No answer to that but, I told them that I am not going to pay for the service and the put in a request for reimbursement. I recommend everyone in Davis that is having this problem do the same. Money talks....
Forums » US Cable Support » Comcast » Comcast HSIAttn: Frustrated users in Davis, CA please read »
« Did I miss a speed upgrade?  


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