david_gruenb
join:2004-01-27
Los Angeles, CA
|  *86 not working
I'm new to VoIP. I have an unlocked PAP2 using Broadvoice. I just got it working today and everything seems fine except *86 does nothing. I can access voice mail from my landline so I know its working. Do I need to set up something in the PAP2? I see an empty field called "Voice Mail Server". Does anything need to go there and if so what? |
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PCInTech
In another place and time.
Premium
join:2004-06-07
Massena, NY
clubs:
 ·VoicePulse
 ·RoadRunner Cable
1 edit | Here's the instructions on accessing your VM w/ Broadvoice.
»www.broadvoice.com/features_voicemail.html
Did you set up a passcode? Default is 0000, followed by a # key. If you don't hit #, you'll get nothing. |
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david_gruenb
join:2004-01-27
Los Angeles, CA | reply to david_gruenb
Thanks, but my voice mail is working. Its only *86 access that is not working, meaning when I dial *86, nothing happens. I can access my messages from the web and my landline. |
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CommSoft8086
join:2004-03-12
North Falmouth, MA
| *86 is mapped as the Callback Deactivation Code in the PAP2. Change it by going into the "regional" tab, and change it to something else (like *866, for example).
In short, the PAP2 is eating the premapped * codes for its own use, and not passing them along to the provider (Broadvoice). |
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david_gruenb
join:2004-01-27
Los Angeles, CA | HotSalami: that sounds like an answer I can live with. Thanks. |
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david_gruenb
join:2004-01-27
Los Angeles, CA
1 edit | reply to david_gruenb
The suggestion did not work, yet. I tried 866, *88 and some other variations.
Could it have anything to do with the dial plan. Mine is as follows as suggested by the config wizard:
(*xx|#xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.) |
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joako
Premium
join:2000-09-07
/dev/null | reply to david_gruenb
Can you modify your dialplan? |
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david_gruenb
join:2004-01-27
Los Angeles, CA
| I can modify it, but I don't know what I am doing yet. I understand it is a placeholder system, but until I have time to understand the logic, I had hoped to find a preconfigured plan. I am using the preconfigured plan I got from the Voxilla Wizard which is posted above. Perhaps someone can confirm that is an viable plan for me or suggest a better one. Thanks. |
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david_gruenb
join:2004-01-27
Los Angeles, CA
| Its working now by changing my dial plan to (xx.|*xx.|**xx.|#xx.) and clearing out "*86" from "Call Back Deact Code", forcing the PAP2 to access to the BV server, or so I have read. I don't know what I am giving up by doing this yet, but problem solved for now. Now on to the bigger problem that outgoing calls cut out after about a minute. See my post »[BroadVoice] Calls cut out after 1 minute for that one. |
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